shopfocallure.comReviews of shopfocallure.com

This review is for Customer Service and not necessarily the product, because I have yet to receive it!! I placed the order on May 5, 2018 and shipping was 2-7 business days. I tried to reach Focallure by chat twice, but was never connected. I went to my PayPal account to open a dispute, but there was a message to contact Focallure by email before starting a dispute. I emailed them on 5/18/18. I did not get a response, but got a shipping confirmation the next morning stating it was shipped 5/19/18. It is now 5/24/18 and I still have not received the item (eyebrow pencil). I’m not sure I would actually even give 1 star. They didn’t even have the courtesy to respond to my email simply asking for the status of my order.

I was really disappointed to find I had to wait ages for my delivery and when it finally came I had to pay a further 16.80 gbp duty on it. This was not clear when I placed the order.

Recieved all of my items relatively fast. I ordered the microblading pen, waterproof lipstick remover, and the backless lift bra. Happy with all my purchases other than the microblading pen, but that's only because I should have picked a lighter color for myself. Everything works great!

I really like this product! They currently only have 3 shades to choose from but luckily my shade is carried. It stays on all day and looks very natural. Product is a bit smaller than I anticipated, but that's okay.

I never received the product and they refuse to refund. Watch out for these thieves.

I placed an order with them on May 7th , It's May 22nd and I still have not gotten what I ordered. Can't get in contact with anyone, I want my money back ASAP!!!! DO NOT BUY ANYTHING FROM THESE LIARS... IT'S A SCAM!

Love this product! Need it in Auburn color but there is no better eyebrow go to than this!

Really excellent eyebrow product. Better than any pencil or powder I’ve ever tried before. This product goes on easily and stays on. Won’t rub off. I got “Brown” and it’s s great versatile medium Brown. Looks natural. I didn’t expect to like it so much, but actually I love it. I recommend it!