Kneewyna H.
Not A Good Experience
On January 1st I was charged $35.95 and I have not ordered anything or subcribed to anything with your company. I ordered products from your company on November 26th and did not receive them until December 21st. I tried to cancel my order and was informed by email cancellations can only be done within 48 hours of ordering, if I knew that I would not receive my order until the 3rd week of December I would not have ordered anything at all. I also or 2 of the same produ t and only received 1 of that item. Since there is no number to contact the company I left to emailing this company with hopes of getting a quick response especially since they are charging my account for no reason. Hope fraudulent activity is not occurring with this company.
Response from shopfocallure.comFeb 20, 2019
Dear Kneewyna, We are sorry that you had to face trouble with the subscription . I would really like to resolve it . Please share your order number so that I can check the issue and do needful. Our company values put customer satisfaction as a top priority and we are committed to our customers. Thanks