We are Babe and we are going to change the cosmetics industry forever. Join us.
shopfocallure.com (shopfocallure.com) has 1,893 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Clothing & Underwear · Reno, Nevada
Excellent
Clothing & Underwear · Henderson, Nevada
Excellent
Clothing & Underwear · Las Vegas, Nevada
Excellent
Clothing & Underwear · Carson City, Nevada
Excellent
1,893 approved reviews, newest moderated first
Jennifer Marie J.
Lovely company and products, can't wait to receive my monthly Babeboxes.
Response from shopfocallure.comMar 28, 2019
Dear Jennifer, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Shenita A.
I absolutely loved everything inside this box. They by far exceeded my expectations. Will definitely continue my subscription.
Response from shopfocallure.comMar 28, 2019
Dear Shenita, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
nick G.
Poor communication and no response to email questions. Difficult to contact and no real resolutions.
Response from shopfocallure.comMar 28, 2019
Hello Nick, I am from customer happiness team. I see you have left a negative review about Focallure. Our company values put customer satisfaction as a top priority, and we are committed to our customers. I would be thankful to you if you can please share your order number so I can look into the matter. Thanks
Anna
It's frustrating that they don't tell you that you have to pay full price for the second box. Also, it took 12 days for them to process my order instead of 4, and I got no notice it was delayed. I emailed support to see what was going on (I didn't know if there was a product that was back-ordered) and I was told I was just going to have to wait. The only decent response was when I asked them if I could cancel all of my boxes (including the first month which hadn't shipped yet) to which they basically said no. We'll see if it's worth the hassle when it gets here.
Response from shopfocallure.comMar 28, 2019
Hello Anna, I am from customer happiness team. I see you have left a negative review about Focallure. Our company values put customer satisfaction as a top priority, and we are committed to our customers. I would be thankful to you if you can please share your order number so I can look into the matter. Thanks
Randy
Being my first time, overall everything was good Love the idea of the Babebox Wish shipping was faster.
Response from shopfocallure.comMar 28, 2019
Dear Randy, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Jessica H.
It was my first time purchasing the subscription box. I had a few questions regarding my purchased, I emailed and the respond was just fast and reliable. Excellent service!
Response from shopfocallure.comMar 28, 2019
Dear Jessica, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Amanda Kelsey G.
Very amazing
Response from shopfocallure.comMar 28, 2019
Dear Amanda, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Brandy M.
I have tried many subscription boxes for make up and so on but this by far is my favorite one! High quality products and everything a girl could want. This is the perfect box and I suggest every girl order this!
Response from shopfocallure.comMar 28, 2019
Dear Brandy, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.