shopfocallure.comReviews of shopfocallure.com

Honestly love the beauty box! There hasn't been one thing I haven't used! Keep up the awesome work!! Thank you 😊😊

Very pleased Thank-You

About 1 or 2 years ago I purchased 2 of their lipsticks and I loved them. Last month I subscribed to Focallure's BabeBox and I got the first boy, then I contacted the Company by email to cancel my subscription because I just wanted to try it out once. They answered my email "we're sorry, blah blah blah!", I thought it was canceled. Days later I received an automatic Paypal-Email saying that I just paid 33+ dollars to Focallure and I got an "order confirmation" for the next BabeBox! I've contacted them a couple of times in the lasts days and they don't answer back. I don't trust them anymore.

The products I received isn’t what I’d expect. The little pen I’m thinking it’s a teeth whiting pen or something doesn’t come with a box nor a brand name or expiration date on the pen, which is strange for them to be sending something without a nap or anything on it. I wouldn’t get the subscription if this will be the products I’ll be getting.

I'm all the way from South Africa🇿🇦 but Focallure cosmetics are wonderful to customers, keeping you informed of your order and how to track your order. All I want to say us that they're amazing.

I have been trying to contact their customer service which has no number, there isn’t actually a live chat (you create a message and wait for them to email you back) and on an urgent time sensitive manner they haven’t replied in over a day so I would have to say the customer service is very bad. On top of that the issue in question that I contacted them for has to do with how the website showed my next charge date for my subscription as Aug 1 and instead charged me in July when I hadn’t gotten a confirmation email or a shipping email or anything regarding my late June purchase so seeing as how the email record was as well as the information regarding my account I was probably getting a box in July and I did not cancel my subscription yet to see if I would want another one in August AFTER getting the one in July (still no sign of that one). I am very disappointed and feel duped for my money. Its the worst feeling.

Love it I highly recommend it

I havent got to try any products yet. But I am so excited to get them. I am also so impressed with how fast they shipped out my 1st box... I am so ecstatic to get it.