ShopBLT.comReviews of shopblt.com

Response from ShopBLT.comJan 13, 2021

We understand, and share your frustration. Unfortunately, we have no control over the speed and quantity of production by the manufacturers. We simply must wait for them to produce sufficient product to fill the orders. When they push back their ETA's, there is truly nothing we can do about it. We are always seeking alternative sources for products, and do our best to fill orders whenever possible. And, there is no charge to place a pre-order, and customers are free to cancel at any time without penalty, should they find the item elsewhere. As noted on every page of the site at the bottom, in the Terms of Sale presented to customers before they submit an order, and directly above the "Place Order" button on the final check out page, ETAs and pricing are not guaranteed. We notify customers when current costs have risen beyond an amount we can absorb, based on the original price at which the pre-order was placed. If current costs have not decreased to an amount we can absorb by the time inventory arrives, then the order must be repriced, and will be halted, and the customer will be asked whether they wish to proceed or not. They are under no obligation to do so. We never change our markup or artificially inflate an item's price. Price increases are based solely on cost increases. We will never charge a customer more than the amount they initially agreed to, without their permission. Conversely, we will always apply a decrease in pricing automatically, without asking.

Response from ShopBLT.comJan 11, 2021

We're sorry if your friends dislike the website's design. It is functional. You're able to order, check order status, cancel your order, request an RMA to return items, and contact us -- all from the site. And, it provides more inventory information than you'll find on most sites, for sure. Regarding the main page not being "secure" -- all pages of the site that don't concern payment can be accessed with both http and https. You're free to access the site using either, so by all means, go to https://www.ShopBLT.com/ and your browser's warning about the page not being "secure" will disappear. In our opinion, there's little reason to force encryption of pages that don't require it. However, pages concerning checking out / payment, and order status are always secured using the https protocol, and current encryption and ciphers. Lastly, regarding questions of legitimacy, we wouldn't still be around after 30 years if were weren't a legitimate business. We link to the BBB and this site on every single page of of our site. We've been around longer than this site, Google, Bing, and most sites on the Internet. It would be tremendously difficult to still be in business if we weren't a legitimate company. We hope this addresses your concerns, and thanks for your thoughtful review. We appreciate the compliments on being able to get in line for difficult to obtain items.

Response from ShopBLT.comJan 9, 2021

❤️❤️ Review of the year. You made our day. Thank you! ❤️❤️

Response from ShopBLT.comJan 7, 2021

Your original review concerned being upset with us that a manufacturer discontinued an item. Now you've shifted gears to claiming we make promises we can't keep. Just to clarify, the word "promise" appears nowhere on the site, and nowhere in any email we send. Period. It's not like we enjoy telling customers that manufacturers discontinue items. We have no control over the manufacturing process, and alert customers as soon as we're notified an item is discontinued. As for often failing to deliver, I don't believe you have access to our database, so I'm not sure where you got that information. We ships hundreds of orders, daily, and have been doing so for 30 years. You seem to be implying that an ETA, which is an estimated time of arrival, is some type of promise. It's not a promise of anything. We stress, repeatedly, that ETAs are provided by manufacturers and are not guaranteed arrival dates. We have no other delivery information than the ETAs provided to us, and we pass them on to our customers. That's all there is to it, and we have no control over them. If they expire, we request an update and provide it to our customers. Original Reply: This review makes no sense. The manufacturer discontinued the item, and we notified you of that, and cancelled your order. We have no control over manufacturers discontinuing items. This review should be directed at EVGA and Nvidia. It has nothing to do with us.

Response from ShopBLT.comDec 28, 2020

We understand, and share your frustration. Unfortunately, we have no control over the speed and quantity of production by the manufacturers. We simply must wait for them to produce sufficient product to fill the orders. When they push back their ETA's, there is truly nothing we can do about it. We are always seeking alternative sources for products, and do our best to fill orders whenever possible. And, there is no charge to place a pre-order, and customers are free to cancel at any time without penalty (as you have done), should they find the item elsewhere. Lastly, your position in line is the next number in the availability chart, when you placed your order.