AbundaReviews of shopabunda.com

This company is trash. I ordered a new bandsaw and got a returned broken one someone else had. Trying for over a week to get it resolved….. DO NOT DEAL WITH THEM. BUYER BEWARE!!!!

Hello, I have been reaching out to Abunda since June 6th regarding a missing panel on a gazebo I purchased in April. I ask, can I please get an update? I get back a message saying we will reach out in 24-48 hours and then nothing. We are still missing parts and can not complete the gazebo. We are missing one huge panel which is labeled X9, we are missing 6 Z parts which are slats to hold panel together and 9 M6x47 those are screws with nuts. We have spent 14 hours and 4 people putting the gazebo together only to have a huge panel missing piece. I'm not sure what to do at this point, I have been very nice and patient other than reaching out to the BBB or seeking legal advise. Buyer Beware Order #R186514276 Update: I was finally contacted by Abunda after several emails and filing a case with the BBB and posted on Trustpilot. I did eventually receive my missing parts in late July, from my original April order but they were all dented!!!! When I reached out to Abunda with pictures about it, they said they could not help if the parts were dented in transit, but if I remove my negative Trustpilot review they would give me $100 off my $3000 purchase. Are you freaking kidding me, Abunda is bad news!

You guys are frauds. You get people's info just to deny. I hope my info has not been compromised.

So far I have not been impressed.I purchased a product that they stated would arrive within two days. shortly after the checkout process, I received confirmation of my order and receipt and then noticed the shipping information was changed for 6 days expected time til delivery. I attempted to reach out to support and received a confirmation of my email and stated I would hear back within 24 hours. however, that wasn't true either and I am still waiting to hear back from abunda.

Please avoid this company at all cost! Their customer service department sucks big time. Their customer service rep, Cassie, answers your email question on the 11th hour as if she were in a different continent or time zone and the service delivery people will send you the shipment notification and the shipment delivery email ALL AT THE SAME TIME on the very last minute! Who does that?! They will just leave the shipment outside of your apartment building regardless of safety issue whether that product will be stolen or not. They don't give you a call or a notification before the delivery. They just wanna wing it and get it over with! They will give you the shipment notification and the shipment delivery notice AFTER the fact ALL AT THE SAME TIME. In other words, they don't want to be bothered at all.

I ordered lights but they never came I tryed to get in touch with them but only email no phone number listed I explained I didn't recive it they sent back it was delivered a sent back not to me an they stoped talking to me about it what can I do

I'm disappointed to see the total cost obscured behind monthly payments. This approach seems misleading and could result in customers paying three times the price they would on platforms like Amazon, just for the convenience of financing. It's a strategy I find quite concerning.

ABSOLUTE TRASH!!! Tried to place an order with PayPal Credit. Was charged full amount. IMMEDIATELY attempted to cancel the order… no response. No response to chat, no response to emails, yet it’s now showing that items are shipping. Contacted the BBB and my state Attorney General for fraud.