Sherry L H.
Merry Christmas!!
Order placed Dec 9, estimated date of delivery Dec 18...today is Dec 21 and still had not received my order. This special order was Christmas gifts for my son. My income is not the greatest so this company was my last resort. After not receiving packages I emailed customer support and was emailed back saying that they would look into issue. I followed up next day with another email and so forth. Today I went to the site and via msgr was in direct contact with Cassie...I admit I was very stressed out and pissed off and pissed off that my stuff had yet to arrive, but after keeping contact with Cassie all day and then following up via email after the close of business I can say that the stress that was on me is now gone. Not only did Cassie help me calm down a bit but she went above and beyond to make sure my son had a Christmas!! She was able to place the exact order for me at a local store for me to go pick up and still have the option of making payments on it. She is truly my Christmas Angel and I could not be more grateful for her assistance during this very difficult time for me. Thank u Cassie from the bottom of my ❤️!! Thank u so much for ur great customer service!!



