AbundaReviews of shopabunda.com

Response from AbundaOct 30, 2025

Hi Kimmy, I’m really sorry for the frustration. I know it is disappointing to be declined, especially when you have income, a bank account, and a down payment. Our finance and lease partners make the underwriting decisions, and they consider many details like income, ability to repay, order total, and any prior use of their programs. That means some applications are not approved, even when folks meet several checks. The good news is that applying does not impact your credit, and you are welcome to try again in the future. If you want, I can take a closer look to see if anything simple might help, like adjusting the cart total or trying a different partner. Please email us with your name and the email used to apply, and put Attn Kimmy from TrustPilot in the subject so I can jump in right away. KN Abunda Team

Response from AbundaSep 10, 2025

Hi there, I’m really sorry for the scare this caused. What you described is serious and we want to sort it out fast. We tried to find your order but could not match it. Please reply here or send us an email ([email protected]) with your order number, full name, or email so we can investigate with the carrier and the seller right away. We vet our sellers and require sealed shipments, carrier scan and weight data, and proof of handoff. An empty box would not pass those checks. Thanks for giving us a chance to help and we look forward to hearing from you soon! KN Abunda Team

Response from AbundaJun 3, 2025

Hi Larry, I totally get the frustration of watching a tracking page that never moves. 🫤 I’m really sorry it dragged on. Here’s what happened behind the scenes: because Abunda acts like a marketplace, we had to contact the seller for answers. When they couldn’t deliver, we stepped in, removed them from our platform, and sent your full PayPal refund on May 28. If the package ever does turn up, it’s yours to keep. I know that doesn’t erase the hassle, but here’s a small discount code for next time: TP20 - for you or anyone reading this. Thanks for giving us the chance to make things right. If you ever need a hand, just reach out. 😊 KN Abunda Team

Response from AbundaApr 26, 2025

Hi there, I’m sorry your first two orders felt like a let-down - that is the opposite of what we aim for. Based on the information here, we were not able to locate your order. Our team strives to answer every chat and email within 12-24 hours, so if you can shoot us your order number at [email protected] we’ll try to fix this right away, whether that’s resending the items or processing a refund. As a thanks for giving us another shot, here’s a coupon code that you (or anyone reading) can use on the next order: TP20. We appreciate the chance to make this right.

Response from AbundaFeb 10, 2025

Hey Timothy, Thank you for sharing your concerns. Abunda was built to help people finance products from Amazon and other retailers, which is why you’ll see their reviews on our site—we clearly label them as “Top Amazon Reviews” so there’s no confusion. Rest assured, we never reseal or tamper with products; everything ships directly from Amazon or the original retailer, just with a buy-now-pay-later option through us. We totally understand your hesitation and appreciate you bringing this to our attention. If you ever feel like giving us another shot, here’s a coupon code (TP20) for a discount on your first order or for anyone else reading. We’d love to earn your trust. If you have any questions, feel free to reach out! We're here to help. KN Abunda Team

Response from AbundaJan 4, 2025

Hi Tera, I’m truly sorry about your experience with our service and how important it was for your son’s gift to arrive on time. The initial Lasership shipment was lost in transit, and when we reached out via email to confirm if you had received your order, we didn’t hear back for about three weeks. Once you contacted us, we did our best to expedite a replacement, but we couldn’t meet your 24-hour request, so we issued a full refund to ensure we resolved the issue quickly. We also provided a coupon code in case you wanted to reorder with us or find a faster option elsewhere. We understand how frustrating this was and apologize for any disappointment. Your feedback is truly valuable, and we’ll use it to improve. If there’s anything else we can do, please reach out—we’d be more than happy to help. - Abunda Team

Response from AbundaDec 22, 2024

Hi Lenora, I’m really sorry to hear about all the shipping chaos—this definitely isn’t the experience we want you to have. We tried looking up your order but couldn’t locate it in our system. However, we absolutely want to help sort this out for you! Please reply here, hop on live chat with us, or send us a quick email at [email protected] so we can gather the necessary details and get everything back on track. We know how frustrating this must be, and we genuinely appreciate you giving us a chance to make things right. We look forward to hearing from you soon so we can turn this situation around for you! - Abunda Team

Response from AbundaDec 15, 2024

Hi Tim, I’m really sorry you’ve been having trouble getting our replies. It looks like our support team did respond to your email and sent multiple follow-ups, but it seems they may not be hitting your inbox. Could you please double-check your spam folder? Also, I can see that your order was successfully delivered by UPS on Friday, November 22 at 1:20 PM. If you still need help or have any questions, just reply here or hop onto our live chat on the website. We’re always here to help! – The Abunda Team