Shop2ShipReviews of shop2ship.com

Good and trusted

I was hit with a 450 dollar customs charge even though that was supposed to be covered in my ship-forwarding service charge. After trying to contact some sort of customer service, of course they said there’s nothing they can do for me. Will never use any service from this company again. There a many alternatives with much more transparent business models.

I have used them for close on two years now. I have never experienced a problem. Everything arrives as it should and everything is shipped to me as it should. Very happy with the service, will continue to use them. Thank you,

Good service

Shop2ship is an excellent example of reliable and safe service. They are always ready to help and open for cooperation. More than once their support service helped me to minimize the expensise, also when it was my mistake.

Would like to see S2S reply to customer questions and inquires more consistently, in a timely manner and with a little more empathy when issues and concerns arise.

Extremely disappointing service. Sent multiple support requests, and it’s been already an year and till date they haven’t bothered to respond to my queries. Would not recommend at all.

I would rate lower but was not offered the option. The online estimate was more than 100% out. Even after raising this with me, the online estimate did not reflect the increased charges. It looks and feels like a scam. PayPal was not an option to pay the extra money extorted from me. A receipt could not even be offered for it. The more I think about it the more it looks like a scam. It took so long to get answers you charged me a storage fee. Communication is poor online a user has no idea what is happening with their goods. Unhappy customer Martin Driscoll