ResMed ShopReviews of shop.resmed.com

Love the machine! I’m traveling with it now and it’s fabulous.

Res Med is still wrong. Their platform support people are refusing to connect my air mini medical information with my physician, Dr Aranas in Schumburg Il. Why? Because I bought my air mini 5 years ago in North Carolina. “Get in touch with them.” This is ridiculous & Terrible customer service. Be better, Res Med! Serve your customer. Also, when I called from my doctor’s office, & received no satisfaction, I asked the res med employee to transfer me to her manager.The res med employee refused to speak to me, would not answer my questions, remained silent until the doctor’s office staff came on the phone. Who does that?

Customer service, they really want to make it easy for you.

Ordering was extremely easy, with great communication and quick shipping.

ResMed was able to sent my machine before I left on an extended trip which was much appreciated. I have had some issues with the air pressure and the machine does not automatically turn off when I remove it. I hope these two issues can be resolved when I return from our vacation. Thank you.

Easy to shop on ResMed site. Very helpful receptionist. Informative and patient with my questions. The machine arrived as promised. Hard to find...they have it.

Very easy to navigate and submit my prescription. My CPAP was delivered within a few days.

When trying to place an order, the website rejected my zip code: "unable to ship to zip code." When I called there was no answer, no message, no voicemail - nothing. I did receive a call / voicemail the next day acknowledging the missed call, but when I called again no one was available to take my order. I had to wait for a call back over 24 hours later.