ResMed Shop Reviews | Read Customer Reviews of shop.resmed.com

ResMed Shop Reviews | Read Customer Reviews of shop.resmed.com

ResMed Shop reviews

1,064 approved reviews, newest moderated first

Michael R.
May 16, 2023
Excellent service
Excellent service
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Robert A.
May 16, 2023
Quick service
Quick service. Quickly resolved double billing issue. Very professional contacts with personal contacts to submit the order. The Mini Res equipment is awesome to use and allows easy packing and traveling. Thank you
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David
May 16, 2023
Great product and there was plenty of…
Great product and there was plenty of information on the website to help with choosing an appropriate mask .
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Robert van S.
May 15, 2023
Purchase refills elsewhere as it seems…
Purchase refills elsewhere as it seems pretty ridiculous to have to provide prescription for refills that you already have on file for my purchase of the Miniair travel CPAP
Response from ResMed ShopMay 16, 2023
My name is Janeil and I am with the ResMed Shop Customer Support Team. We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further. Please let us know if you have any additional comments or questions!
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Craig F.
May 15, 2023
Poor order fulfillment process!
Way too many people putting their input on a simple sale of a travel CPAP even though I had a prescription from my doctor. Not to mention that I already have two full size CPAP's that send my sleep info to you. The only person to do a great job was the lady who took my order and then expedited the unit to me the day before I had to travel. The rest of the experienced was terrible. Too many people trying to justify their jobs with ZERO communication with me. Poorly run order processing and fulfillment.
Response from ResMed ShopMay 16, 2023
My name is Janeil and I am with the ResMed Shop Customer Support Team. We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further. Please let us know if you have any additional comments or questions!
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CKG
May 15, 2023
Timely delivery of the AirMini- need it…
Timely delivery of the AirMini- need it for travel to Scotland soon. Thank you!
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John T.
May 13, 2023
I did not like billing credit card way…
I did not like billing credit card way before shipment
Response from ResMed ShopMay 15, 2023
My name is Janeil and I am with the ResMed Shop Customer Support Team. We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further. Please let us know if you have any additional comments or questions!
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Chauncey B.
May 13, 2023
The wrong equipment was sent for my air…
The wrong equipment was sent for my air mini. It did not work with my full face mask.
Response from ResMed ShopMay 15, 2023
My name is Janeil and I am with the ResMed Shop Customer Support Team. We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further. Please let us know if you have any additional comments or questions!
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