ResMed ShopReviews of shop.resmed.com

Device and accessories came promptly and packaged well.

Ease of order

ResMed Shop is a great place to get CPAP supplies. This brand works for me and is very comfortable and good quality. I highly recommend it.

i was able to do everything online and ResMed contacted my doc so I didn't have to. Once the order was placed, the machine was shipped and delivered in a timely manner.

Easy to buy and send in the prescription.

There was considerable communications issues. I attempted to send messages through the website because the unit had not arrived weeks after I bought the unit and it was days before I got a response. It seems additional information was wanted on the prescription, but the emails sent to me did not arrive (yes, I checked my SPAM filter) and finally a very helpful young man called me and was able to assist in getting this resolved. Bottom line: I urge you to improve your communications, especially via your website.

The gentleman whose name I have now forgotten was ever so helpful in replacing my mask for one w/o magnets; as I have a titanium clip in my brain. He understood quickly and responded same. Couldn't ask for better customer service; and as I used to head up a customer service department, I know good service.

Was easy to order supplies I needed. Order was processed promptly and shipped so I received within a week.