Maureen T.
It was okay and didn’t give me options…
It was okay and didn’t give me options about nasal thing got the first one I didn’t like or comfort so switched to n20 and it’s fine so far

ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best! Explore ResMed’s range of AirMini products to help improve your sleep and your health:Shop AirMiniShop mask packsShop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.All products are sold through Expedite, LLC, a ResMed company.
ResMed Shop (shop.resmed.com) has 1,064 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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1,064 approved reviews, newest moderated first
Maureen T.
It was okay and didn’t give me options about nasal thing got the first one I didn’t like or comfort so switched to n20 and it’s fine so far
William H.
Great service, contacted provider for clarification. Kept me up to date and delivered a great product.
Jo W.
The experience thus far is good - like the size for travel....hope the sound of the machine becomes quieter.
Darby C.
Was very easy and quick to order the air sense 11, and to submit the prescription.
Lynn L.
Recently thought I wanted a smaller travel machine. I have used a ResMed for four years and its barely noticeable for sound at night, which was the whole point. I snore, he doesn’t sleep. The new system was MUCH more noisy - machine and hose design are good, but not as good as what I have. So, started the return process which is why I note 5 stars. When you’re taking a gamble on this kind of purchase it is nice to experience a company that lives up to the advertising. Good service, quick refund. Im looking at purchasing another of the same one I have as a 10-yr back up.
Sally M.
I had an excellent experience. The person I spoke to on the phone was very helpful and later the person whom I dealt with via email was super. The worst part was trying to get my physician's office to supply my prescription.
RHarr
ResMed shop delivered! I received my AirMini on time, packaged nicely and my bundle of items works well. I recently traveled with it and it was wonderful. I recommend ResMed shop to my fellow sleep apnea sufferers.
Barry Z.
I had to have my Rx submitted multiple times since I was never told what what info was needed. It was submitted again, I was told additional info was needed. Third time same story. The respiratory therapist said missing info not critical. I am told I can return the headgear and tubing which was sent back. Days later I am told the headgear and tubing was not returnable because it was bought as a set with the Air Mini.. Worst customer service!!!!
Response from ResMed ShopJul 28, 2022
Hi Barry, My name is Amanda, and I am with the ResMed Shop Customer Support Team. We see you've already been in touch with our Customer Advocates, and it looks like they will be contacting you shortly to follow-up. If there's anything else we can do for you, please don't hesitate to reach out. We sincerely apologize for any inconvenience!