Drew M.
The prior product I bought off Amazon
The prior product I bought off Amazon, the Maxi-Pro, only worked well for 2 months and then the sound quality dropped.
Response from us.bellman.comFeb 16, 2024
Dear Drew, I have spoken with our Customer Support department, and I understand that the two of you had several good communications and tried different solutions. I am sorry to see that this didn't lead to a solution for you. However, if there is a manufacturing problem, it should be covered by the warranty. If so, please know that I just spoke with my team here, and they are happy to check the product for you and repair or replace it. Please feel welcome to refer to me in your communication with them. Best regards Peter Jungvid Founder & CEO



