VictoriaLens P.
Has changed my life and kept my client…
Has changed my life and kept my client base happy for the most part!
Share & sell your photos in beautiful client galleries & simplify your workflow with integrated contracts, invoicing & commission free sales. Free 14 day trial.
ShootProof (shootproof.com) has 94 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Internet & Software · ALBANY, Georgia
Excellent

Internet & Software · Suwanee, Georgia
Excellent

Internet & Software · Alpharetta, Georgia
Excellent

Internet & Software · Atlanta, Georgia
Excellent
94 approved reviews, newest moderated first
VictoriaLens P.
Has changed my life and kept my client base happy for the most part!
Stefanie C.
Terrible experience. I used shootproof through localgrapher thinking I would get high quality prints I got 4x6 prints when I ordered 10x15. No response from them on the issue despite several emails they just send back a response stating they will get back to me which they do not. I have filed a complaint with localgrapher and feel like I was taken advantage of paying for items I did not get and the 4x6 prints I did get were blurry. I do not recommend this company. Drugstore prints were better sadly.
Response from ShootProofMay 4, 2026
Hi Stefanie, I see that you spoke with Tracey about this. You will need to speak with the photographer that you ordered the prints through. ShootProof is a service that photographers use to share their galleries. Any issues with your gallery or your order need to be reported to your photographer.
Ron S.
A truly talented individual! He a truly wonderful person to work with. His work is always beyond impressive !
Aaron
I have been using ShootProof to deliver photo galleries to my clients for 16 years. The platform is easy for clients to navigate, and the ordering process is straightforward enough that they can complete purchases without needing any guidance from me. The promo code feature is something I use regularly to give clients print and digital credits as part of their packages, and it works exactly as expected. Their support team is responsive when it matters. I once needed help with a reprint due to a lab error and they handled it quickly and professionally. The one area where ShootProof falls short is the booking feature. It does not allow clients to choose from multiple packages, which makes it too basic for real-world use. I had to find a workaround outside the platform for that part of my workflow. Overall, ShootProof does what it promises. If you are a photographer who needs a clean, client-friendly gallery delivery system with solid print fulfillment and dependable support, it is worth considering.
LP
We went from manually processing photo orders late into the night to using Shootproof - just wish we had switched a long time ago! We automate digital orders and handle prints ourselves so, for us, a really versatile and intuitive process backed by customisable software. The team are continually seeking feedback and evolving the studio and user experience. When you hit a glitch the support is fast and efficient. Overall, a great company to work with - thanks team!
Martin C.
Shootproof always runs smoothly. They have a great user interface and offer great products at a great price for photographers like myself. On top of that, their staff is always friendly and helpful whenever I need support.
elizabeth M.
STAY FAR AWAY FROM THEM. THEY CHARGE WITH NO INVOICES, IT DOESN'T ALLOW YOU TO REMOVE YOUR CREDIT CARD. IT DOESNT ALLOW YOU DO DOWNGRADE. IT IS NOT MOBILE FRIENDLY. THEY WILL TAKE YOUR MONEY WITH NO INVOICE.
Response from ShootProofFeb 27, 2026
Hi Elizabeth, I see that you talked to Jonathan previously about these charges. Archiving is billed retroactively for the previous month's usage. While I see that you are in the Free Plan now and have removed everything from archiving, that was the last bill for what was archived last month. As a courtesy, I have refunded that last charge and also removed the card on file.
Pierre
I can't put zero star so one it is. Last month, I was very surprised to see a fee taken on my credit card for a service I'm not using (Archived gallery...I have none). After trying to reach out to Shootproof and not getting any answers, and not being able to stop the feature, it does not appear anywhere, I switched my card to a Virtual one that I canceled so the fee wouln't be taken anymore. And guess what, they tried to take money from my account again for a service I have never agreed to and that I'm not using either. I cancelled my account, but it won't be effective for this billing cycle...hpefully by the next one this is dealt with and I don't receive another email telling me I haven't paid.
Response from ShootProofJan 28, 2026
Hi Pierre, I am sorry that there was some confusion around our archiving service. I see that Tierney responded to your email today, explaining that you had four galleries archived and waiving the current €2.99 bill. I am not sure why we didn't receive your previous messages, but I am having our Support Team manager look into that. Your account has been cancelled and you will no longer receive any emails in regards to archiving.