Shoe CarnivalReviews of shoecarnival.com

On January the 4th I purchased four pair of shoes for my children and my daughter had changed her mind( the same day) about her shoes as soon as we got to the car. She wanted candy instead(say less) I go back in the store and return the shoes and left came back to ask how long does it take for a refund and was told 5-7 days! Ok cool … it’s the end of January about to be February and after countless emails I STILL HAVE “NOT” received my refund!!!! All I want is my 77 dollars Shoe Carnival. This is ridiculous and I’m a single mom of six so yes every coin I spend is very much important! I still have heard anything from anyone else about my refund even though I have called and sent emails, I’m always met with the same stall!!!!

Shoe carnival of Florence Alabama is now shoe station, I have been buying my shoes here for many years but no more They are rude They have very limited men's shoes They have no more senior citizen discount. Shoe carnival always was good for the whole family but since they done went and changed the name it's just another damn shoe store. Al Bundy must be the CEO and he has really screwed this store up. No more of my business too expensive and no variety I hope they have good look selling their T-shirts

Not shoe carnival per se but shipped using fedex. Ordered with ample time to be delivered before Christmas and still not here. Will never order from them so long as they use fedex.

Can’t give 0/5 stars. Got charged on my card twice. No order confirmation. Said it was a conflict of billing/shipping address. Talked to a customer service agent and they told me I would get my full refund in 3/5 business days. Didn’t even try to keep the sale…lol

Ordered a size 10 Levi’s shoe. The receipt says 10, box says 10, and inside the box was a size 8. They are terrible and when after speaking with customer support they weren’t going to refund for shipping after they screwed up. Save yourself the trouble and get shoes elsewhere, complete joke

Shoe that was online ,buyone get one free as I was about to purchase the shoes because they was another color, they was not buy one get one free the young ladie that was at the resister act as if,she could not answer the question ,so she was asked if there was some where online where you do reviews and she goes what that.

Ordered online. They sent the shoes with a security tag. Burden now on me to drive an hour to a store or make a trip to the post office, mail the shoes back, and wait over a week to receive the correct order. Did they offer a discount or coupon in return for the delay or burden on me? No. Zero stars for companies who make careless mistakes and then shift the burden to the customer to fix their mistakes with no offer of recourse. Zero stars.

If I could give 0 stars I would. Purchased shoes from store 466 in Tucson. I had the receipt and only had the shoes for a week. I wore them once for a couple of hours inside, but because I was truthful and said I wore them, the associate would only give me store credit. I love 45min away from this store and would NEVER go back. So basically I am OUT over $50. DO NOT SHOP at this COMPANY!!!! STAY AWAY