Cee J.
I ordered my daughter sneakers on…
I ordered my daughter sneakers on December 7th. Shoe Carnival sent me a confirmation stating they would be delivered between the 18th-24th. I called on the 24th to only hear that they cancelled my order saying it was out of stock. Shoe Carnival NEVER sent me an email indicating that information. In fact, if I would've called their intentions were not to refund me. What company cancels your order without notifying you?Representatives that I spoke to were very unprofessional. I asked her when will I get refunded? She says she didn't know. I won't ever purchase anything else from Shoe Carnival. Totally unprofessional company.