Debesh G.
Prompt resolution
Tolya responded fast and came up with a solution and explained the process to upload CSV files and we shipped the order in no time.

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 454 reviews with 5 stars · Clear filters
Debesh G.
Tolya responded fast and came up with a solution and explained the process to upload CSV files and we shipped the order in no time.
Garrett
I was having some issues with PO's but Ricardo helped provide some insight and it was very helpful. Just what I needed! Quick and painless!
Jesse S.
ShipHero is one of our most valuable partners. They're fantastic.
Kristine S.
They answered my query fase and resolved my concern.
Dave C.
I wanted to take a moment to express my sincere appreciation for the exceptional customer service provided by Tracy during my recent interaction with your company. Tracy's dedication to customer satisfaction was evident from the moment our conversation began. She not only addressed my inquiries with precision and professionalism but went above and beyond to ensure that I felt valued and supported throughout the entire process. Her extensive knowledge of your products/services and her ability to convey information clearly were truly impressive. Tracy's interpersonal skills were exceptional. She conveyed a sense of warmth and empathy that made me feel like more than just a customer; I felt like a valued partner in the interaction.
Mohmad Aamid Dana M.
Fernanda is the best, she has been really helpful in the past few days, giving quick resolutions. Couldn't have asked for a better service.
Dix
we were not satisfied with the service and the daily operation. since Carlos came into the picture the situation is much better. Carlos loves his work at Shiphero and very proud of it, as a customer, it definitely gives confidence in the company. beside that he always helps, explains patiently and goes above and beyond so that we can succeed together. we are very grateful.
Response from ShipHeroDec 5, 2023
Dix, Thank you for taking the time to share your feedback. We're thrilled to hear that Carlos has made a significant difference in your experience with ShipHero. We're proud to have him on our team and grateful for the positive impact he's had on your journey with us. Thank you for your trust in ShipHero, and we look forward to continuing to serve you with the same level of excellence.
Braeden M.
Shiphero has help resolved a number of request smoothly and quickly. Her and the shiphero team are quick to help in the best way they can. This has allowed our company to preform and operate without issues or setbacks. Notable personnel at shiphero include Emi, Carina, Joel, Soledad, and Carlos.
Response from ShipHeroNov 30, 2023
Thank you for your kind words and for recognizing the efforts of our team! At ShipHero, we are committed to providing the best service and solutions to our clients. It's gratifying to hear that our team, especially Emi, Carina, Joel, Soledad, and Carlos, have been instrumental in helping your company operate smoothly and effectively. Your feedback is greatly appreciated, and we look forward to continuing our successful partnership. If there's anything more we can do to assist, please don't hesitate to reach out. Your success is our success! 🌟🚢💼