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ShipHero Reviews | Read Customer Reviews of shiphero.com

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Electronics & Technology
Internet & Software
ShipHero

ShipHeroReviews of shiphero.com

4.7510 reviews
Internet & Software
55 West Railroad Ave, Garnerville, New York

Directions Website

ShipHero4.7

Reviews510 About Contact

Overall score

4.7 out of 5

Excellent

Average of 510 reviews

Distribution

5★89%
4★4%
3★0%
2★1%
1★6%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

shiphero.com
[email protected]
55 West Railroad AveGarnerville, NY 10923

About ShipHero

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x

ShipHero (shiphero.com) has 510 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: shiphero.com
Website: shiphero.com
Category: Internet & Software
Location: Garnerville, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 51% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ShipHero reviews

Showing 454 reviews with 5 stars · Clear filters

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Ryan S.
Feb 14, 2021
Very satisfied!
They have a great product and a helpful staff. Great company to work with.
Report
Patricia G.
Feb 13, 2021
Costumer service its great at Ship hero…
Costumer service its great at Ship hero I am new using the platform and I have lot of questions, they have been super nice I really appreciated, thank you Bel and Carina
Report
Alex Anthony C.
Feb 11, 2021
My team and I have been very happy with…
My team and I have been very happy with Shiphero lately. I would say that their customer support team is a major part of the reason why we feel this way. Clara and Mari have always been dedicated, kind, and extremely helpful when it came to any questions or concerns we had.
Report
Sajna
Feb 8, 2021
Everything was more than perfect. ✰✰✰✰✰
✰✰✰✰✰ Everything was perfect. Good support and ready for helping us. I love the prompt support team. The ease of use of their system and the warehouse team is awesome.
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Greenbush
Feb 7, 2021
Good service and team
It’s hard to let go of things we do well internally, but after a week of working with ShipHero, I feel confident that their team can make our deliveries happen consistently. Our whole team is looking forward to having SH do the shipments so we can focus on other areas of the business. Thank you SH team.
Report
Dr. L.
Feb 4, 2021
Issue resolved
Clara addressed my issue immediately today. She confirmed free shipping was removed from the ShipHero system to match that of Shopify. Thanks Clara for your assistance!
Report
Nicole D.
Feb 3, 2021
Bel is amazing
Bel is amazing! Give them a raise, or several of them.
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Shopiself S.
Feb 2, 2021
Shiphero has taken my business to the…
Shiphero has taken my business to the next level! Mari, Bel and everyone else are always 100% helpful, and do not hesitate to provide help. Thanks again.
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