ShipHeroReviews of shiphero.com

Working with Mario made dealing with new shipping scenarios much easier. I was able to get answers to all of my questions in a timely manner. Bravo!

ShipHero has been able to do what they said they were going to do, which is rare to find these days. My advice is to take the time to set up your shipping preferences and services right at the beginning and over communicate what you want. No one is a mind reader so you need to communicate clearly and ensure you are on the same page. From there, it is like having an extension of the in house team. Well done Ship Hero. Customer service is also very responsive, but you will need to get used to using chat support as your main method. If you ask, they will get it done.

Clara was super helpful and made sure the change I wanted were working

I've never done this before but between Julia and Marie ive had a very smooth transition. My emails were responded to promptly no matter what time I sent them and I truly appreciate that. My experience has been amazing. Thank you.

Clara is the best!! Anytime I have an issue or question Clara is always quick to answer.

ShipHero has been nothing short of fabulous so far. I had a long & very complex setup & they had my back every step of the way. Marina was a live saver & has been so incredibly helpful. She's a rockstar. I appreciate you guys & am so happy to scale my business with you.

Clara was truly amazing, I had an issue with my inventory. She was able to get to the source of the issue and kept me informed until it was resolved.

Clara is an absolute gem and pleasure to work with! She is extremely caring and hardworking. Every question or issue I've had along the way gets promptly answered- making sure my business runs smoothly and efficiently. Not to mention she is just a wonderful smiley, positive person to work with :) Ship hero as a whole has exceeded my expectations and is the BEST 3PL Company I have ever worked with. Transparent pricing, efficient service and the best customer support and customer experience you could ever hope for! Having Shipping taken care of has freed up way more of my time, so I can actually grow my business. Highly recommend this caring company! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️