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ShipHero Reviews | Read Customer Reviews of shiphero.com

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Electronics & Technology
Internet & Software
ShipHero

ShipHeroReviews of shiphero.com

4.7510 reviews
Internet & Software
55 West Railroad Ave, Garnerville, New York

Directions Website

ShipHero4.7

Reviews510 About Contact

Overall score

4.7 out of 5

Excellent

Average of 510 reviews

Distribution

5★89%
4★4%
3★0%
2★1%
1★6%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

shiphero.com
[email protected]
55 West Railroad AveGarnerville, NY 10923

About ShipHero

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x

ShipHero (shiphero.com) has 510 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: shiphero.com
Website: shiphero.com
Category: Internet & Software
Location: Garnerville, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 51% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ShipHero reviews

Showing 454 reviews with 5 stars · Clear filters

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EJ
Jul 16, 2021
Resolved query with urgency
Resolved query with urgency. Perfect!
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Tim
Jul 16, 2021
First rate customer service
I've been working with several 3PL fulfillment services globally, but always had some issues to deal with from the very beginning, ShipHero being no exception. But gotta give huge credit to Marina for her professional guidance, tireless responsiveness and hands-on help to get our setup flawless and ready for business in no time. Thank You Marina & the whole fulfillment team!
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Adriana P.
Jul 14, 2021
Bel is super helpful and always answers…
Bel is super helpful and always answers my chats promptly. This time I needed help making sure a reship was initiated and that was checked and verified in less than a minute. Thank you Bel!!
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Cecilia
Jul 13, 2021
Bel was efficient and effective
Bel was efficient, effective and very friendly. The best possible customer service. Thank you!
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T J.
Jul 12, 2021
Working with Bel for the past couple of…
Working with Bel for the past couple of years has been great. Very attentive to detail and always take's care of all my request. Great job Bel!
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Cory L.
Jul 12, 2021
Responsive to my needs
Bel and the team were extremely considerate of my reporting needs and made sure that I got the detail that I needed in a timely fashion. I am definitely looking forward to a great partnership with them.
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Kristjan H.
Jul 9, 2021
Excellent and quick service!
Bel was very friendly answering my questions and helped me to recover a product from the inactive status.
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Pia
Jul 9, 2021
Bel and Silvana were always there to…
Bel and Silvana were always there to help me. All my problems are solved promptly.
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