ShipHeroShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
Showing 454 reviews with 5 stars · Clear filters
Mohlago M.
My experience with ShipHero has been exceptional. Integration is seamless support from Silvana was the best I've ever experienced. She made it very easy for me to get going. Shipping is also super fast. Highly recommended!
Response from ShipHeroOct 7, 2021
Thank you for the amazing review! We agree that Silvana is one of the best. We're glad that ShipHero is meeting and exceeding your expectations. We wish you continued success!
Dr. B.
ShipHero has excellent support staff that respond quickly and effectively. Their chat team and warehouse reps are pleasant to deal with, and have helped me solve many shipping and Shopify issues that are unrelated to their company. I would definitely recommend using ShipHero!
Response from ShipHeroOct 7, 2021
Hello Dr. Bruns, We're so glad that the ShipHero team has been quick to respond and been solving problems like the heroes they are! We greatly appreciate the recommendation and the 5-star review. We look forward to continuing to work with you!
Nate
Excellent and very timely customer service. Bel is solid!!
Response from ShipHeroSep 30, 2021
Hi Nate, we agree, Bel is solid! We're also so glad that you've had a great experience with ShipHero. Thank you for taking the time to leave us a review. We really do appreciate the feedback.
Katya V.
I worked with Bel from SH on my FBA labels and orders. She was of great help and patiently guided me through the process. Thank you for your help Bel!
Response from ShipHeroSep 30, 2021
Hi Katya, Thanks for taking a minute to leave us a review and letting us know that Bel has been a rockstar! We greatly appreciate you leaving us feedback and we're so glad that your experience with ShipHero has been so positive!
Aaron B.
Worked with Silvana who was extremely responsive and helpful all along the way. Amazing team!
Response from ShipHeroSep 30, 2021
Hello Aaron, thank you so much for shouting out Silvana and giving us such an amazing review. We agree that Silvana is pretty awesome. We really appreciate you taking the time to leave us feedback and letting us know how we're doing!
Memphis Y.
We have been working with Silvana who is Onboarding Customer Solution Specialist from ShipHero. She is extremely helpful and gave use detailed guidance. We are highly recommend ShipHero. Her help makes our job so easy. Thank you very much Silvana !
Response from ShipHeroSep 23, 2021
Thank you! We're so glad that Silvana has been a superhero during your onboarding process, and that her support is allowing you to understand the full extent of ShipHero's capabilities. Thank you again for the great review.
Sabrina F.
this is so courteous and professional service!!
Response from ShipHeroSep 23, 2021
Hi Sabrina, Thank you for your wonderful review. We're so glad that our customer support team is providing you the kind of support you need!
Joseph G.
I have worked with various WMS products for most of my career, many of which are overly engineered junk with a user experience reminiscent of the Commodore 64. Those days have finally ended. Shiphero has no business being as good as it is; the technology is flexible and the learning curve is extremely short for users. We have been able to rapidly deploy the system in a unique use case at our physical retail locations to great success - thank you Shiphero team.
Response from ShipHeroSep 23, 2021
Hi Joe! Thank you so much for this rave review and for singing the praises of ShipHero. We strive to meet and exceed our clients' expectations and we're so glad that our software is doing the job for you and your organization. We look forward to continuing our 5-star partnership!