ShipHeroReviews of shiphero.com

We've been with ShipHero Fulfillment for over a month and it has been amazing. Onboarding was seamless, everyone we worked with was helpful and knowledgeable. The software is great and offers a lot of transparency. It's also super intuitive, our team has really enjoyed it over other options we've used in the past. Our orders are shipping much faster than we anticipated. We're so happy to finally have an awesome 3PL partner!

Nothing but good experiences with Shiphero fulfilment. Interface is straight forward and staff is is knowledgeable. Bel is especially helpful. They make our Shopify fulfillment a breeze.

Been working with shiphero team for more than a year and I always loved talking with their support team as they are very helpful and thorough in aiding me with my inquiries and requests. Clara, Bel, Bela, Carina, and the whole team is always 100% with amazing customer support.

If you're looking for a fulfillment provider for your store, I'd look no further and start using ShipHero. We almost went with another provider, but at the last minute we found BBB reviews for that provider to be ... frightening to say the least. Scrambling we checked a bunch of other providers and all had large intake costs and variable pricing on shipping rates based on zones. ShipHero is amazing on both of those accounts. You get flat rates for all of the US - no zones!!! It's so important because you can actually plan your costs. You can also send your product across the US for the same rate. Having that option was unbelievable, but ShipHero really does it. As an example, you can offer free 2 day shipping anywhere in the US. This means you don’t have to focus marketing on one area. Your online store can truly be online! The no intake fee is also amazing. ShipHero knows how to help small businesses by making it easy to startup without being nickel and dimed. You send your inventory in and only pay for storage and shipping. Storage is another area that shines. Their fee for storage is very very reasonable. Other services charge much higher rates. In addition to all of that, the customer service is great. They respond very quickly and resolve your issues. The onboarding process was also very helpful. You'll get your questions answered and you'll be shipping in no time. Actually, you won't have to ship anything; they'll ship for you, which is incredible. Like I said in the beginning of this review, you should stop your search for a fulfillment provider and go with ShipHero. If you still want to search, then you need to compare everything against ShipHero because ShipHero will beat other fulfillment services in every area.

Bel was very helpful, replied in a timely manner and helped to solve our issue. What else can a customer wish for!?

Awesome service! I’m very satisfied with them since they absolutely take care of their clients.

Exceptional customer support quality

Great customer service. Resolves questions quickly and efficiently