ShipHero Reviews | Read Customer Reviews of shiphero.com

ShipHero Reviews | Read Customer Reviews of shiphero.com

ShipHero reviews

Showing 454 reviews with 5 stars · Clear filters

Maribel C.
Nov 5, 2021
Easy instructions
Easy instructions - resolved in one go!
Response from ShipHeroNov 11, 2021
Hi Maribel! Woo hoo - at ShipHero, we love making complicated things easy! Thanks for taking a minute to let us know we're doing a good job!
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customer
Nov 5, 2021
Great work
Great work. Patient and helpful
Response from ShipHeroNov 11, 2021
Thank you for taking the time to leave us such a positive review. We're so glad that our team and our solutions are working well for you and your business!
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Glen B.
Nov 4, 2021
Easy to use and helpful
Easy to use and helpful
Response from ShipHeroNov 4, 2021
Hello! Thank you for your review and for taking the time out of your day to let us know how we're doing! At ShipHero, being helpful is a way of life, so we're super glad to hear that the ShipHero way is working for you and your business!
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Maoteru
Nov 2, 2021
We use ShioHero for two brands and we…
We use ShioHero for two brands and we are surprised (in a good way) every time we contact the support. They are willing to help, trying to solve the issues, and understanding the needs of small sellers like us.
Response from ShipHeroNov 4, 2021
Hello! Thank you for your review! We really appreciate that you took the time out of your day to let us know how we're doing. And we're so glad that our support team has been helpful. We strive to go above and beyond for our clients and it's good to know that we're getting it right.
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Tinkerbell
Oct 31, 2021
Bel is such an asset to the shiphero…
Bel is such an asset to the shiphero team and I cannot speak highly enough of her! Quick responses and helped me with the shipping issue I had.
Response from ShipHeroNov 4, 2021
Hello Tinkerbell! Thank you so much for leaving such a positive review and for letting us know how awesome Bel is - we totally agree! We're also glad that any issue you've had has been resolved quickly. At ShipHero, customer service is one of our greatest passions. Happy clients like you are what we're going for!
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Urban & H.
Oct 28, 2021
Awesome customer service
Awesome customer service! Bel is great!
Response from ShipHeroOct 28, 2021
Hello Urban & Hawk, Thank you so much for letting us know how great Bel is! We're glad that our customer service team has been rockin' it!
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Lindsay S.
Oct 28, 2021
Prompt responses, quick solutions
Any issues that arise are fixed promptly! Thank you for the great customer service!
Response from ShipHeroOct 28, 2021
Hello Lindsay Simon, Thank you so much for the review. We're glad to know that our customer service team is exceeding your expectations. We will continue to strive for 5-stars!
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Stuart M.
Oct 26, 2021
Issue fixed.
Had an issue pop up in the communication between Shopify and Shiphero. Bel fixed it in an hour and our customers were none the wiser! The chat support is super helpful.
Response from ShipHeroOct 28, 2021
Hi Stuart, Thank you for letting us know that Bel is awesome - we agree! And thanks for taking time to leave a review. We appreciate your business!
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