ShipHeroShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
Showing 454 reviews with 5 stars · Clear filters
MFG
Jazmin is very quick to answer and resolve issues. Always very nice, professional, and willing to help. I love when I submit a ticket and see it has been assigned to Jazmin because I know I will get the best customer service.
Response from ShipHeroJun 1, 2022
Hello there! Thank you for taking the time to leave a review. We're so glad that Jazmin was able to help and that she is providing such awesome client support. We really appreciate the feedback. Thanks again!
Gundega
Bel was a great help - fast and efficient.
Response from ShipHeroMay 26, 2022
Hi Gundega, Thanks for taking the time to leave us a review and give Bel a shout-out. We really appreciate it. Thanks!
Angel Emil P.
Great experience with Shiphero. Carina was super helpful and nice and helped me with everything I needed.
Response from ShipHeroMay 26, 2022
Hi Angel, We're so glad that your experience with ShipHero and Carina in particular has been so positive. We really appreciate the feedback. We look forward to continuing to work with you! Thanks again!
Cathy
I am very pleased with the service and communication with ShipHero. Keep up the good work and a special thanks to Bel who is quick at getting back, very patient and helpful. (Don't leave Bel) Cathy
Response from ShipHeroMay 19, 2022
Hello Cathy, Thank you for taking the time to leave us such an outstanding review. We're so glad that you're pleased with our level of Client Support and communication. And we agree Bel is pretty awesome! Thanks again!
ornella
gracias bela por la atención ante todas nuestras consultas con respecto a la carga de los shipping plans.Muy buena atencion
Response from ShipHeroMay 19, 2022
Hola! Te queremos agradecer por tomarte el tiempo para escribir tu excelente review. Nos hace muy felices saber que tu experiencia con ShipHero es positiva, y esperamos seguir trabajando juntos!
Kat L.
Onboarding was very thorough. Bela, the specialist I worked with, is very knowledgeable, patient, and able to guide you through any questions you have on how to get set up. I would highly recommend Shiphero's services.
Response from ShipHeroMay 19, 2022
Hi Kat, Thank you for letting us know that you enjoyed the onboarding process and that you would recommend ShipHero to others. That is the highest compliment we can receive. We look forward to continuing to work with you! Thanks again!
Nutrahara I.
I had a special request for ShipHero Las Vegas warehouse that house our product inventory. Bel coordinated this request in a very diligent manner and the request was completed on time at a reasonable fee. Thanks a lot to the Vegas warehouse team!!
Response from ShipHeroMay 19, 2022
Hello there, We're so glad that Bel and the Las Vegas team were able to coordinate your request and make it happen! At ShipHero, we believe very strongly in teamwork and always want to do what we can for our clients when possible. And thank you for the positive review!
Ryan
Always have a very positive and professional interactions with everyone on their team! Clara, and Cynthia, you guys are amazing and it is very much appreciated on my side. thanks so much!
Response from ShipHeroMay 12, 2022
Hi Ryan, Thank you so much for the positive feedback and the 5 stars! We're so glad that our Client Support team has been helpful and professional! We look forward to continuing to work with you. Thanks again!