ShipHero Reviews | Read Customer Reviews of shiphero.com

ShipHero Reviews | Read Customer Reviews of shiphero.com

ShipHero reviews

Showing 454 reviews with 5 stars · Clear filters

Divine
Feb 8, 2023
Agent was able to provide all…
Agent was able to provide all information needed.
Response from ShipHeroFeb 13, 2023
Hi Divine, Thanks for the review - we appreciate it!
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nicole
Feb 7, 2023
carolos G is amazing
carolos G is amazing, went above and beyond
Response from ShipHeroFeb 13, 2023
Hi Nicole, Thanks for recognizing Carlos and his amazing work! We appreciate it!
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customer
Feb 7, 2023
The best staff
The best staff, quick shipping, quick responses
Response from ShipHeroFeb 13, 2023
Hi Hero! Thanks for taking a minute to give us a thumbs up - we're glad that our team has met your expectations. We look forward to continuing to work together!
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Krishna G.
Feb 7, 2023
I must say I am very happy with the…
I must say I am very happy with the assistance provided by Nicolas Garcias with concerns and issues we have had in terms of inventory,adjustments requirements,order which need special assistance etc. Nicolas quickly understands the needs of the customers and quick jumps to help and resolve in the shortest time possible. I have been lovely working with him. Thanks!
Response from ShipHeroFeb 13, 2023
Hi Krishna, Thanks for letting us know how amazing Nicolas is - we love it when the work of our Client Support team members gets called out! We look forward to continuing to work with you.
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Irina S.
Feb 2, 2023
I had a great experience with Shiphero agent, Tolya Petrosian.
I had a great experience with Shiphero agent, Tolya Petrosian. He was able to create the complicated reports that i requested, in a short time period with lots of details. Thank you again, Tolya!
Response from ShipHeroFeb 2, 2023
Hi Irina! Thank you for taking a moment to give Tolya a shout-out! We're so glad he was able to help and help quickly! We always appreciate the feedback.
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Suzanne S.
Feb 2, 2023
When I needed answers or help regarding…
When I needed answers or help regarding Unfulfilled Orders, shipping or general questions, I can always rely on Sole to follow up with quick answers.
Response from ShipHeroFeb 2, 2023
Hi Suzanne, Thank you for taking a minute to provide some feedback. We're glad that Sole was able to help you out. Thanks again!
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Klair J.
Jan 27, 2023
Quick & Clear
Had some backend things to workout with our ShipHero account, and Nicolas got everything resolved quickly and communicated clearly. He was great to work with!
Response from ShipHeroFeb 2, 2023
Hello Klair, Thank you for the review and thanks for letting us know about Nicolas' superpowers! We're so glad he was able to help.
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anon
Jan 24, 2023
Nicolas was great
Nicolas was great. Although the problem couldn't be solved because of tech issues, he was the only one who actually came back with an answer. Very friendly guy!
Response from ShipHeroJan 26, 2023
Hello! Thank you for taking a moment to leave us a review and letting us know that Nicolas is awesome. We agree! Thanks again!
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