ShipHero Reviews | Read Customer Reviews of shiphero.com

ShipHero Reviews | Read Customer Reviews of shiphero.com

ShipHero reviews

Showing 454 reviews with 5 stars · Clear filters

Nick Q.
Mar 28, 2023
Emi was great and is great
Emi was great and is great. Thank you Emi!
Response from ShipHeroMar 29, 2023
Thank you, Nick. We appreciate your feedback and we agree: Emi is great!
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Connie
Mar 27, 2023
Christian is great!
Christian is great and very attentive. Christian answered in a timely manner and helped us resolved the issue.
Response from ShipHeroMar 28, 2023
Hello, Connie. Thank you for the feedback provided. We agree, Christian is awesome. We are happy to have have him being part of this team.
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Toast S.
Mar 27, 2023
Sole Isla promptly replied to my…
Sole Isla promptly replied to my ticket! Thanks for the help!
Response from ShipHeroMar 27, 2023
Hello! thank you so much for taking the time to leave us this feedback. Its super helpful for us. We appreciate your business.
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PW
Mar 24, 2023
Great Results Thus Far!
Responsive customer support team, great onboarding process, solid results through the first few months of our launch!
Response from ShipHeroMar 24, 2023
Hello! Happy to read this review. We are glad to have you as a customer. Thanks again for taking the team to leave us this feedback!
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Pamela X.
Mar 23, 2023
Emi was very helpful and patient
Emi was very helpful and patient. Replied my email promptly and was able to solve my issue fast.
Response from ShipHeroMar 23, 2023
Hi, Pamela. Thank you for sharing your feedback with us. This is super helpful for the team. We appreciate your business.
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Don Albert D.
Mar 22, 2023
What spectacular customer service is…
What spectacular customer service is given by Leandro Rizzo! He managed to resolve the warehouse issue! Kudos for a great job.
Response from ShipHeroMar 23, 2023
Hello, Albert. Thank you for your review. Leandro is a rockstar. We are glad to have him in the team. Thank you for taking the time to leave us a review.
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Paulyn C.
Mar 20, 2023
They always respond in a timely manner…
They always respond in a timely manner and with complete information.
Response from ShipHeroMar 20, 2023
Paulyn, thank you so much for your feedback. We appreciate the time taken to leave us a review!
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Rosa
Mar 14, 2023
Amazing Help Support
Amazing Help Support! I had a wonderful experience receiving help from support! John Edward helped me troubleshoot some technical blockers, which prevented my Shopify orders from being seen on ShipHero order dashboard. He was very patient working with me and was through in checking in to make sure I was doing things correctly. Overall very positive experience and would recommend John and ShipHero to everyone!
Response from ShipHeroMar 20, 2023
Dear Rosa, Thank you for finding a time to write you feedback about us! John is a master, and he knows things. We will pass your words on to him! Reach out to us if you need assistance. We do our best to provide you with effective and fast support!
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