ShipHero Reviews | Read Customer Reviews of shiphero.com

ShipHero Reviews | Read Customer Reviews of shiphero.com

ShipHero reviews

Showing 454 reviews with 5 stars · Clear filters

ShipHero U.
Apr 13, 2023
Christian and Tony are Awesome!
Christian is awesome! He helped us solve a huge problem in a very timely manner and his communication was top-notch! Tony also moved our issue to the top of his list and was resolved same day, much appreciated for the group effort!!
Response from ShipHeroApr 17, 2023
Hello, thank you so much for taking the time to leave us a review. I agree, Chris and Tony are awesome. They are rockstars. Feel free to contact us back if needed! We will be happy to help.
Report
Brian
Apr 13, 2023
Leandro and Silvi have been awesome
Leandro and Silvi have been providing quality service over the months. Keep up the good work!
Response from ShipHeroApr 13, 2023
Hello, Brian! Thank you for taking the time to leave us a review. Silvi and Lean are awesome. We will keep on working to provide the best quality service always.
Report
Jared
Apr 7, 2023
Great service!
Paula, Emanuel, Alexandre, Leonardo, and the whole team from tier 1 support up through tier 2, engineers, dev staff and beyond, have all been thorough in their responses.
Response from ShipHeroApr 10, 2023
Hey Jared! Thanks for sharing your experience with our Support Team! I'll let the team know, and they will be happy about it. We appreciate your review. Thank you!
Report
Allie
Apr 6, 2023
Leandro is always attentive to my…
Leandro is always attentive to my requests and responds/resolves them in a timely manner!
Response from ShipHeroApr 10, 2023
Hello, Allie! I´m glad to hear that Leandro was able to assist. He is a rockstar. Feel free to contact us back if needed!
Report
Michelle L.
Apr 6, 2023
Belan was accommodating and took the…
Belan was accommodating and took the time to provide one on one training with a demo and examples.
Response from ShipHeroApr 10, 2023
Hello, Michelle Thank you for taking the time to leave us a review. Bela is awesome, she is dedicated and knowledgeable. She is a rockstar. We do our best to provide you with effective and fast support! We appreciate your business.
Report
customer
Apr 2, 2023
Thanks to Silvi for prompt customer…
Thanks to Silvi for prompt customer service.
Response from ShipHeroApr 3, 2023
Hello, Diana! Thank you for taking the time to leave us a review. Silvi is a rockstar! We appreciate your feedback!
Report
Humberto H.
Mar 31, 2023
Really professional and fast help!
Really professional and fast help!
Response from ShipHeroApr 3, 2023
Hey Humberto! Thanks a lot for these words! We're trying our best to provide fast and effective support! Reach out to us anytime if you have questions.
Report
Gabrielle
Mar 31, 2023
Quick response
Sole assisted me with an order issue, and it was resolved within 36 hours.
Response from ShipHeroApr 2, 2023
Hello, Gabrielle. Thank you for taking the time to leave this review. Sole is great, I´m happy she was able to assist you with your order. Feel free to contact us back if needed.
Report