ShipHeroShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
Showing 454 reviews with 5 stars · Clear filters
Luis A.
Well what can i say Ricardo went above and beyond to help me and get the problem corrected. very friendly and experience.
Response from ShipHeroJul 3, 2023
Thank you for sharing your experience with Ricardo. We're pleased to hear that his assistance met and exceeded your expectations. His dedication to exceptional customer service truly embodies our company values. Your kind words will surely be passed along to him. And your feedback is greatly appreciated!
Monica P.
Paula Ferrari resolve my inquiry very quick. She's a very outstanding customer support.
Response from ShipHeroMay 30, 2023
Thank you for taking the time to share your feedback! We greatly appreciate your kind words about Paula. At ShipHero, we strive to deliver excellent customer service, and it's delightful to know that Paula exceeded your expectations. We'll make sure to pass along your compliments to her and recognize her for her outstanding performance. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help! Thank you once again for your positive review.
Timothy Y.
Prompt and consistent service
Helmi
Toyla provided me a fix to my problem very fast and was very easy for me to execute. Great service :)
Response from ShipHeroMay 29, 2023
Thank you for your wonderful feedback! We truly appreciate it. We're delighted that Tolya was able to promptly provide you with a solution that was easy for you to execute. It's great to hear that you had a positive experience with our service.
Tendai G.
quick, with results!
Response from ShipHeroMay 29, 2023
Thank you for the great review! We're glad we were able to provide a fast and easy fix for your problem. We appreciate your kind words and look forward to assisting you again in the future.
Tom M.
Tolya helped with some barcode issues and was able to get me on the right track to fix this :) Great help as always from the Shiphero team.
Response from ShipHeroMay 29, 2023
Thank you for the review! We're thrilled to hear that Tolya was able to assist you with your barcode issues and set you on the right track to resolve them. We take pride in providing great help and support, and we're glad that our Shiphero team continues to deliver excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help you out!
Wayne S.
Christian was very courteous, knowledgable and communicated well. He solved the problem very quickly once we were able to share our screens. Good job! Thank you!
Response from ShipHeroMay 29, 2023
Thank you for the wonderful review! We're delighted to hear that Christian provided courteous and knowledgeable service, effectively solving your problem once screens were shared. We appreciate your feedback and look forward to assisting you in the future.
Katie O.
The support is quick to respond and investigated further when needed. I appreciate them connecting me to multiple resources and taking the time to understand our business needs.
Response from ShipHeroMay 11, 2023
Thank you for taking the time to share your positive experience with our support team. We are thrilled to hear that you found our team's response time and investigation efforts to be quick and thorough. We take pride in ensuring that our customers receive the best possible support and are glad to know that we were able to connect you with the resources you needed to meet your business needs. Your feedback is invaluable to us and we look forward to continuing to provide you with exceptional service in the future.