Jocelyn S.
Overall excellent
Overall excellent. The only reason not 5 stars is bc I couldn’t get through w phone support and text support was not reliable. I did end up using email support and that worked well and responses were quick.

Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.
Ship Camps (shipcamps.com) has 561 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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561 approved reviews, newest moderated first
Jocelyn S.
Overall excellent. The only reason not 5 stars is bc I couldn’t get through w phone support and text support was not reliable. I did end up using email support and that worked well and responses were quick.
Gabin R.
The process was smooth from start to finish
JL
It was very easy, and the trunk arrived at our home before we returned home which was at least 5 days sooner than it was guaranteed to be delivered. We had to ship it because we were heading to the opposite side of country for a family wedding straight from picking up daughter from camp and couldn’t haul it with us. Ship camp made it work.
Danielle T.
I’m very disappointed with my first experience using ship camp. My bags were not picked up on the scheduled day even though I received an email that they were. I called customer service and they had no idea why. I’m still waiting for them to get picked up.
Response from Ship CampsJun 19, 2024
Hello Danielle, Thank you for your review! We're sorry to hear the shipment was not collected as scheduled. Our team has since been in contact with you to resolve this matter and appreciates you speaking with our team. If you have any questions or would like to further discuss your order, please give us a call at (855) 540-2267 or email our team at [email protected]. Thank you!
Patrick P.
We had 2 shipments to 2 different camps. on pickup day, the Fedex person came to our house, scanned 2 of the 4 bags, then said his truck didn't have room for the bags and that he'd return later to pick them up. Well he never returned so we had to haul all the bags to a local Fedex store. The problem continued since when we got to the Fedex store, the 2 bags that were scanned had to be overridden since they showed already in transit. What a mess. Never again and would love some compensation for this major error.
Response from Ship CampsJun 18, 2024
Hello Patrick, Thank you for taking the time to share your feedback! We sincerely apologize for the inconvenience you experienced with your recent shipments. We agree that FedEx certainly should have collected the shipments as scheduled and are sorry you also experienced issues at the store upon drop-off. We understand this must have been very frustrating and would like to speak with you directly regarding the matter. A member of our team will be contacting you regarding this experience. If you have any questions, please do not hesitate to reach our team by phone at (855) 540-2267 or email at [email protected]. Thank you!
Julie M.
Very easy and clear instructions. Saved us time
Barri A.
The FedEx employee was not at all prepared to handle trunks. There was no room in her truck and I had to help load the trunks once she was able to rearrange the truck. My trunks were not completely full so good thing they could bend. I can only imagine the condition my items arrived in. NOT HAPPY!
Response from Ship CampsJun 26, 2024
Hello Barri, Thank you for your review. We are happy to see your shipment was collected and delivered as scheduled. Our team regrets to hear the pickup process left something to be desired. The camp has not alerted us to any damage, but if you find there to be any issues post-delivery please let our team know so we may assist. If you have any questions, please contact us at (855) 540-2267 or via email at [email protected]. Thank you!
Mrs Amy F.
So easy! Such a relief to have everything already packed and shipped so that it will be waiting for my son when he arrives to camp.