Ship CampsReviews of shipcamps.com

Response from Ship CampsJul 18, 2024

Hello Camper Parent, Thank you for your feedback! We're sorry to hear our transit timing caused an inconvenience for your family. The camp your camper attended requested a bunk delivery service option through Ship Camps and we must accommodate their request for how their shipments should be received. The logistics behind this service require more time to be set aside for shipments to arrive at a warehouse, be sorted, and be delivered directly inside each camper's bunk. We offer this unique service to our partnered camps to help them save time and resources when readying the grounds for the start of their session. If you have any questions, please do not hesitate to reach our team by phone at (855) 540-2267 or via email at [email protected]. Thank you!

Response from Ship CampsAug 9, 2024

Hello Andrea, Thank you for your review! We appreciate your feedback regarding the pickup date and pricing. Prior to the camp season, our team works directly with each camp to decide on dates that ensure shipment arrival in enough time to be sorted efficiently for the start of each camp session. We set these dates in the camp and your camper's best interests to keep the prep and first day of camp running smoothly. If you have any questions, please do not hesitate to reach our team by phone at (855) 540-2267 or email at [email protected]. Thank you!