Emily G.
The customer service is great, but a bag got ruined.
The customer service is great. It’s a super easy way to get bags too and from camp. However, this time one of our son’s bags arrived with giant rips and holes. It will need to be replaced.
Response from Ship CampsAug 8, 2024
Hello Emily, Thank you for your review! We're so sorry for the damage your son's bag incurred during transit. Our team does not see that you reached out to us directly about this issue, so a member of our claims team will be in touch to provide assistance. If you have any questions or would like to discuss your order in further detail, please give us a call at (855) 540-2267 or email our team at [email protected]. Thank you!