Ship Camps Reviews | Read Customer Reviews of shipcamps.com

Ship Camps Reviews | Read Customer Reviews of shipcamps.com

Ship Camps reviews

561 approved reviews, newest moderated first

Jennifer S.
Aug 23, 2025
While I appreciate the service…
While I appreciate the service, I find the pricing to be way too high. My bags were picked up and delivered safely and on time, but the cost is just not reasonable.
Response from Ship CampsSep 12, 2025
Hello Jennifer, Thank you for your review. We're sorry to hear you were disappointed with the cost of our service. Our rates are 5-60% less than going directly with the carrier and provide a complimentary $1000 insurance value with additional coverage available for purchase, as well as our on-time guarantee, ensuring your camper's belongings make it to camp when they are needed. If you would like to hear more about the benefits of using Ship Camps, please do not hesitate to reach us by phone at (855) 540-2267 or email us at [email protected]. Thank you!
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Marcy C.
Aug 23, 2025
Our strap on the bag was completely…
Our strap on the bag was completely ripped off
Response from Ship CampsAug 26, 2025
Hello Marcy, Thank you for your review. We're sorry to hear there was damage to your bag's strap. Our records did not show that you reached out to our team directly on this, so a member of our claims team has contacted you to gather more information and provide assistance. We look forward to speaking with you to make this right. If you have any questions, please do not hesitate to reach us by phone at (855) 540-2267 or via email at [email protected]. Thank you!
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Naama F.
Aug 23, 2025
Very Good we are super happy
Very Good we are super happy
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LG
Aug 23, 2025
Why would two bags being shippe from…
Why would two bags being shipped from same location being sent to another location not be received on same day?
Response from Ship CampsAug 26, 2025
Hello LG, Thank you for your review. We're sorry to hear there was some confusion about your delivery. Our delivery dates are "delivery-by", meaning there is a potential for shipments to arrive ahead of the final commit date. Camp bags tend to be on the larger side and may be separated in transit due to space availability on vehicle while still all arriving by the commit date. If you have any additional questions, please give us a call at (855) 540-2267 or email our team at [email protected]. Thank you!
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Bonnye
Aug 23, 2025
Super fast & friendly
Super fast, friendly and helpful service via email and phone. I’ll use this service every year from now on!
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melanie C.
Aug 22, 2025
This is our second year using Ship…
This is our second year using Ship Camps- what an awesome service! Our kid takes a giant hard trunk/foot locker and an equally giant soft duffle/trunk for 7 week camp / needless to say, it’s a LOT of stuff-it is so nice to have the gear picked up from our porch (instead of lugging them to a fed-ex or ups). AND the cost is less! What a value! We will continue to use Ship Camps as long as we have a kid in camp!
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JustAnswer C.
Aug 22, 2025
Luggage was destroyed
For the second year in a row one of four pieces of luggage that was shipped was so badly damaged that it will have to be replaced.
Response from Ship CampsAug 26, 2025
Hello JustAnswer, Thank you for your review. We're sorry there was damage to one of your luggage pieces. Our team was in contact with you regarding the damage but has not yet received your claim form. A member of our claims department reached out to follow up to see if you had any questions though we have not yet heard back. Please know we are here to support you and look forward to resolving this matter. If you have any questions or would like to discuss your experience further, please call us at (855) 540-2267 or email us at [email protected]. Thank you!
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Zac G.
Aug 22, 2025
Timely
Timely, efficient
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