Melissa B.
Save time and money…
This service has saved my countless hours and dollars in shipping! It's easy to use and integrate with your email. They are also fast to communicate with any issues that arise.

Ship.com is shipping software for online sellers. We are not affiliated with Shipt (shipt.com), the same-day delivery and grocery shopping app — if that's what you're looking for, you're in the wrong place.Shipping Made Simple. Growth Made Smarter. Ship.com is a shipping platform built for online businesses selling on Shopify, eBay, Walmart, TikTok and other online stores. More than 10,000 businesses already use it to connect their store, print labels in a few clicks, and get orders out the door without the manual back-and-forth of comparing rates and re-entering addresses. UPS and USPS rates are discounted up to 89%, so shipping costs don't eat into your margin as you grow.Our newest addition is Ship AI, a proactive AI shipping manager that scans incoming orders, recommends shipping decisions, and gets them ready to ship before you even open your queue — while keeping approval over anything that spends money in your hands. It's built specifically for shipping, not bolted on as a general-purpose chatbot.Ship.com is built around more than just getting a package out the door. Built-in rewards and email marketing tools help you turn a one-time buyer into a repeat customer, and free pickup means one less trip standing in a carrier line. Commit annually and lock in 25% off, or start with a free trial — no credit card required, and no demo required either, because you'll see the difference from your first shipment.Ship.com was founded by someone who spent 20+ years building shipping and logistics software, including founding Webgistix before its acquisition by Rakuten. That background shows up in how support works here: when you need help, a real person walks you through it. It's part of why sellers consistently rate Ship.com highly on Trustpilot.
Ship.com (ship.com) has 419 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Melissa B.
This service has saved my countless hours and dollars in shipping! It's easy to use and integrate with your email. They are also fast to communicate with any issues that arise.
Amanda W.
Easy to use and makes shipping so easy.
customer
As a small business owner, ship.com has been a time saver and made shipping 100s of packages a week so easy!! I’ve been using ship.com for the last 3 years! I love the email integration, I never miss a package and everything is automatically uploaded. Highly recommend to anyone shipping on a small scale or big scale!
Denise Patanella P.
Ship.com is a great tool to have for my small business I love how it connects into my square platform so easy to use once invoice is paid it allows you to generate a label and sends customer an email that order was shipped also the shipping rates are very reasonable.. I would recommend this company if you are looking for a shipping service!
Marta G.
Wonderful company!!! Easy to navigate!
Elizabeth B.
I have been using Ship.com since 2018 when I started using Zensales, which was later acquired by Ship.com. Zensales promised me a free lifetime account and in September 2022 Ship.com discontinued this grandfathered in service level and started charging $20 monthly for a service that had previously been free. I downgraded to the new free account that was offered, but the postage rates did not have the lowest rates anymore and every package was costing $1 more to ship than when I had my original plan. I am a small business and cannot pay a monthly fee for a shipping service when other services offer the lowest postage rates with no limit on packages for free. I am very disappointed in Ship.com and no longer use the service. I am happy with my new shipping service and would only use Ship.com if they reinstate my original FREE account with the lowest shipping rates...
Response from Ship.comJan 15, 2023
Hi Elizabeth, We are so sorry to hear your disappointment and frustration. We appreciate your feedback, and we will have someone from our customer service reach out directly to rectify this situation.
Nicole B.
So user friendly! Integrates with my companies orders so I don't have to manually do it! Love this company!
Heidi J.
Love using ship for my small business! It makes packing orders and sending packages so quick and easy!