Maggi J.
I have had no issues with ship.com
I have had no issues with ship.com. It is very easy to use.

Ship.com is shipping software for online sellers. We are not affiliated with Shipt (shipt.com), the same-day delivery and grocery shopping app — if that's what you're looking for, you're in the wrong place.Shipping Made Simple. Growth Made Smarter. Ship.com is a shipping platform built for online businesses selling on Shopify, eBay, Walmart, TikTok and other online stores. More than 10,000 businesses already use it to connect their store, print labels in a few clicks, and get orders out the door without the manual back-and-forth of comparing rates and re-entering addresses. UPS and USPS rates are discounted up to 89%, so shipping costs don't eat into your margin as you grow.Our newest addition is Ship AI, a proactive AI shipping manager that scans incoming orders, recommends shipping decisions, and gets them ready to ship before you even open your queue — while keeping approval over anything that spends money in your hands. It's built specifically for shipping, not bolted on as a general-purpose chatbot.Ship.com is built around more than just getting a package out the door. Built-in rewards and email marketing tools help you turn a one-time buyer into a repeat customer, and free pickup means one less trip standing in a carrier line. Commit annually and lock in 25% off, or start with a free trial — no credit card required, and no demo required either, because you'll see the difference from your first shipment.Ship.com was founded by someone who spent 20+ years building shipping and logistics software, including founding Webgistix before its acquisition by Rakuten. That background shows up in how support works here: when you need help, a real person walks you through it. It's part of why sellers consistently rate Ship.com highly on Trustpilot.
Ship.com (ship.com) has 419 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Maggi J.
I have had no issues with ship.com. It is very easy to use.
kaitlin L.
I have been with Ship.com since 2017 when they were Zensales! Ship is very reliable, easy to use & customer service is very quick when there is an issue. Lexie responds to emails very quick! Postage pricing could be a little better if they’d remove the surcharge that no other shipping platform charges. Overall Ship is a good platform for small businesses.
Carrie S.
Works great but we have had issues on it not picking up our paid invoices otherwise it would get 5 stars. Price is ok. Customer service is good when needed.
Kristin G.
Ship is overall great - I love how my orders map over from my P.o.s. system. 1 star deducted because the app doesn't talk to the desktop version and I haveto re enter customer addresses.
Nicole S.
Had nothing but a great experience so far with ship.com. Thank you so much for helping make my shipping for my small business so smooth.
Alex S.
Easy to use, discounted shipping rates, tracking! Love using this service, especially because it syncs with square!! I do have a handful of packages that have been delivered that still show as “in transit” on the website. These push to the top mixing in with my actual in transit packages.
Audrey
Love Ship.com. Best option out there with free subscription! They keep you informed, they notify you quickly and with the account you can creat and then go back later to print!!
Crystalfizzjems
It was easy to navigate. Whether you’re using it on your phone, your iPad, or your computer, it seems that the system is easy enough to navigate for all your shipping needs. Including having everything you need for reward programs and anything else you need for your business contact with your customers.