Shirley W.
I simply love my 30 oz shell tumbler
I simply love my 30 oz shell tumbler. In fact I loved it so much, I ordered 4 more tumblers. I just wish you had some plain colors with no designs so that I could get some for my husband (who doesn't want flowers, shells, unicorns, etc.). What I would really like to get him is one for THIN BLUE LINE flag only. Nothing too busy. He is a retired police officer and he doesn't like anything too busy of a design on the tumbler. Just a thin blue line flag. Even though I love the tumbler, this shipping takes forever to get to me. I ordered on 22 May, it was shipped on 28 May and I received it 13 Jun. I was thankful though that the box was damaged but the tumbler seems to be fine. I take my tumbler with me to restaurants and I have gotten many positive comments about it. When anyone asks me where I got it, I give them your name.
Response from ShinefulJun 20, 2024
Dear valued customer, First and foremost, we want to extend our heartfelt thanks for your incredible patience in waiting for the delivery of your recent order. We fully understand the disappointment and frustration that can arise from unexpected delays in shipping. While we strive to ensure timely delivery for all our customers, unfortunately, unforeseen circumstances can sometimes cause delays beyond our control. Please accept our sincerest apologies for any inconvenience this may have caused you. On a brighter note, we are delighted to hear that you are pleased with our products! Your satisfaction is our ultimate goal, and knowing that you appreciate the quality of our items brings us immense joy. We are committed to continuously improving and providing you with exceptional products and service. Once again, thank you for choosing us. We are truly honored to have you as a valued customer, and we look forward to serving you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out to us. We are always here to help!