Shine BathroomReviews of shinebathroom.com

They went out of business. Devices stopped working.

Are you kidding me? They are out of business! No longer support product or honor paid subscription!

I have submitted a ticket over a month ago with zero replies. The pods I ordered over a month ago still haven’t arrived. There is also no support in the app itself like their used to be.

I was so excited to get Shine for my bathrooms. I was excited but didn't let my expectations for a crowd-funded project get too far out of pocket. It took a while to receive the units and the first one leaked. It took several photos and written conversations, but I was able to receive a replacement. The ability to get components like the extended arm sprayer was impossible for me and it seems the same for many other customers as well, which is another disappointment. I am more surprised to have received this opportunity to review Shine, particularly after getting paperwork and so forth that the company was no longer in full operation. With that news, my level of disappointment is even greater. I love the idea behind Shine, but there seems to have been some mis-steps along the way by this company.

Terrible and gone bust

They still in business? A lot of in answered emails.

Awful product, complete waste of money because they did not work. When one of mine broke I never heard back from them, eventually filling a complaint through my CC company.

Support is dismal. When I close the toilet cover, or even walk near the toilet, the spray goes off. When I turn on the bathtub or even when the dishwasher goes off, the spray goes off. I go through a pod once a week! Even after a month and 4 pods later, I decide to clean the toilet, and found that it's still pretty gross in there. I tried to contact support a few times, and they were very responsive the beginning, but now, I haven't heard anything for a few months. I haven't used shine since, because it's a waste of money to keep buying pods that will be used up ever week, and I have 2 Shines, which makes it even more expensive to maintain.