Shine BathroomReviews of shinebathroom.com

I sent numerous inquiries regarding assistance with my Shine device issues and I have not heard from.customer services at all. I only receive surveys. So I am writing a review to letting you know I am disappointed with the app and customer service. Also, it is time for me to order pods and the app is not allowing me to order because it keeps asking for ID. I've logged off the app and uninstall/reinstall. Mrs Harkins

There was a problem with delivery. Customer Service was slow to respond and remedy. There is a problem with the app, and ordering refills. Customer Service has not responded. So paying for a service I am not getting, and can no longer use the product.

I purchased a subscription for pods, but the website is down and unable to order more pods.

I backed this on indiegogo, and hoped it would clean my toilet. It doesn’t, and it seems like the company has gone. I can no longer order more cleaning pods, and they have not sent me all items that I ordered when first backing the project :/

Considering that you have gone bankrupt (with absolutely no notice) and are not honoring your commitment to supply solution refills, I think one star is being generous.

The product is great when it works. But it routinely doesn't. It won't detect a flush, randomly forgets that it has already prepared cleaning solution, and now you can't even order new supplies after paying for the membership. The website has been taken down and it appears the company has just ceased to exist. A while back i got an email saying they were going bankrupt... but not from the company. There has been no communication from the company about what is going on. It was a great idea, and a great product, with a very poor execution. Customer service is everything and sadly, this appears to have been their downfall.

Unfortunately, this company has filed for bankruptcy, and no longer valid as a company. The company is no longer shipping the "included" refills that were paid for a year in advance, so when the solution that you have runs out, you're just out of luck. The devices were okay when the liquids were being sent (little vials of solution that was to be electrolyzed). However, they were just okay -- the spray didn't work as designed, and even when I upgraded (paid extra) for the "premium" spray bars, it still left much to be desired in terms of cleaning the toilet as promised. I essentially have two white door stops now. It's unfortunate, as the product definitely had promise.

I have ordered replacement pods 3 times bow and none have come. Not and homest advertising strategy