ShiftReviews of shift.careers

Response from ShiftJun 3, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear that your experience left you feeling this way. We take concerns like this seriously and would appreciate the opportunity to understand what happened and investigate your case properly. Please contact us directly at [email protected] with the email address associated with your account and any relevant details, and our team will personally review the situation and work toward a resolution. Warm regards, Shift Careers Team

Response from ShiftMay 25, 2026

This really means a lot to us, thank you for sharing. Returning to the job market after years away takes real courage, and it's exactly the kind of moment we built Shift Careers for. We're so pleased your coach was able to create a safe, judgment-free space for you. Warm regards, Shift Careers Team

Response from ShiftMay 25, 2026

Dear Dev, thank you for your honest feedback, we're sorry your experience left you frustrated. Transparency around pricing is something we care deeply about, and your comment about currency clarity is something we will take a close look at. We also regret that your interaction with our customer service team didn't feel supportive as that's not the standard we hold ourselves to. It's worth noting that no service in this space is able to guarantee job placement, as outcomes depend on multiple factors, but we are fully committed to giving every customer the best possible guidance to help them land roles they are targeting faster and with less overwhelm. Please reach out to us at [email protected] so we can review your case - we'd love the chance to make this right. Warm regards, Shift Careers team

Response from ShiftMay 25, 2026

Dear Marie, this is exactly what we set out to create, thank you! Our coaches bring real-world hiring experience precisely so conversations feel genuine and grounded. We're thrilled that came through for you. Wishing you the very best in your search! Warm regards, Shift Careers team

Response from ShiftMay 25, 2026

Dear Juana, we are so glad your coach was able to bring that to light in a way that stuck. A clear action list is exactly what we aim to leave every session with. Best of luck putting it all into practice, we're rooting for you! Warm regards, Shift Careers team

Response from ShiftMay 25, 2026

Dear Iram, thank you for sharing your experience, we're sorry it didn't match your expectations. We understand how frustrating it can feel when a service doesn't immediately deliver what you were hoping for, and we take that seriously. Regarding your refund, we want to make sure this is resolved for you as quickly as possible. Please reach out to us directly at [email protected] with your account details and we'll personally look into this and find a way forward for you. Warm regards, Shift Careers team

Response from ShiftMay 25, 2026

We're sorry to hear you feel this way and we genuinely want to understand what happened. Our refund policy exists to protect our customers, and if there has been a situation where it wasn't applied fairly or clearly explained, that is something we want to address directly. We'd ask that you please get in touch with us at [email protected] with your account details so we can personally review your case and make sure it's handled properly. Warm regards, Shift Careers team

Response from ShiftMay 25, 2026

Dear James, thank you for taking the time to share this - we're sorry the pricing structure left you feeling this way. We understand how frustrating it can be when the full picture of what's included isn't immediately clear. Pricing transparency is something we take seriously and your feedback will help us look at how we communicate what's available at each level. We'd love the chance to understand your experience better and see what we can do, please reach out to us at [email protected] and we'll personally look into your case. Warm regards, Shift Careers team