ShiftReviews of shift.careers

I am increasing my rating as Shift responded to my review immediately and refunded the subscription amount. The customer service was impeccable. The adverts are misleading and suggest the app contains job opportunities which is does not. I didn’t receive one email or notification from Shift when I signed up, and they have just taken another $39.99 from my account. I have now cancelled my subscription but am upset there was no reminder or correspondence at all to remind me the payment would be taken or any initial confirmation of an account. This just seems like a money grabbing exercise, targeting people who are out of work. Also it sees impossible to contact them to try and resolve this. No contact email or forms anywhere. I used the bot on the app but that is just for career advice.

After receiving this service, I canceled it the same day. It is more focused on helping you figure out which job you want, rather than getting you to that job. The "instructor" I was chatting with never sent a single message; the bot handed me off to them, and I was left on read three to five times over the course of 40 minutes. I won't be using this service at all. Edit. After the initial review, the coach did respond. Turns out even though the chat is there 24/7 and the messages will show "read", a coach isn't there except for Monday through Wednesday during hours. The refund policy was okay, but I would like to see a dedicated section on the site to initiate this process, rather than having to email support and wait for a response. This would also reduce their workload. So far, I've seen improvement, and I will update as I go.