Prannoy B.
Signed up for the 4 week trial for…
Signed up for the 4 week trial for £19.99 and then later learnt after putting in all details another £32.99 gets deducted which was unauthorized. No warnings whatsoever. I immediately cancelled the subscription and will be contacting my bank soon for a reversal on both the transactions.
Response from ShiftJul 6, 2026
Hi Prannoy, We're sorry to hear about your experience. We understand how concerning unexpected charges can be. Please contact us at [email protected] with the email address associated with your purchase so we can review your account and billing history. We'll be happy to clarify the charges and assist you in resolving the issue as quickly as possible. Thank you for your feedback. Regards, Shift Team



