Sandy M.
I've used Sheet Music Direct before but…
I've used Sheet Music Direct before but never had any problems. A couple of days ago, I ordered a copy of The Shadow of Your Smile, particularly as it had a verse at the beginning as some of the great old songs do. Mostly they're left out of the copy, but not this one. I needed to transpose it, but had a problem getting to the key I wanted, so asked for help. The response, taking into account the fact that I'm in the UK, was virtually immediate. It felt like the moment they opened for business, they answered me. I had an email from Annie, who showed me how to transpose and obviously was skilled at using the website. What I hadn't noticed was that the verse and the main body of the song were in a different key. (Yes, I should have). I therefore went back for more advice as I couldn't get to the key I needed. By then it was too late in the day I think. Next morning I had an email from Becca, explaining my mistake and providing a solution. What a fantastic service. Obviously the agents on the help desk are not only skilled in the technicalities of the software, but they also have the musical skills to offer perfect solutions. Sheet Music Direct is now the only website that I'll use for my sheet music needs. The service is second to none. Thanks Annie, Becca and all at Sheet Music Direct. Sandy McMillan
Response from Sheet Music DirectSep 6, 2019
Thank you so much for your review, Sandy! We're happy to have been able to assist you with the transposition of your score, and we look forward to welcoming you back to Sheet Music Direct very soon! Best, The Sheet Music Direct Team



