ShapessyReviews of shapessy.com

There are times when you wish a 0 star review was an option. I ordered a shaper but it did not come in a timely manner so I was forced to get a different shaper from a different company for the event I was attending. I contacted customer service about a return since it was clearly their fault for not shipping it timely and was told that I would have to eat the cost of shipping it back to them. They said the cheaper option would be for me to buy a different shaper at 50% off. WHAT? I have to spend more money because of a mistake they made? Ridiculous! On top of the horrendous customer service, the shaper isn't even comfortable!

I did not realize the size was not correct on my order until it was placed. Thank you for such prompt correction. I can’t wait for my product. You were very quick to fix my mistake.

Wonderful experience talking with customer service. The lady was very sweet and very prompt and even called me back. She was able to help me with corrected my order and I am completely satisfied and now I’m just waiting on all of it to arrive. Thank you and have a good day

DO NOT BUY FROM HERE THEY ARE A SCAM!!!! I ordered 60 dollars worth of merchandise and they dint put the address down just the apartment number, which I feel they did on purpose! When I tried to get a replacement or refund they said they would do it!

This is my second order for this Shapessy waist trainer product. I wear it for a brace for a couple abdominal hernias and with some minimal alterations to customize it to keep the straps where I need them. `It is the best solution I have found, bar none. It is quite soft and elastic which makes it easy for me to breathe. Also I found the customer service person to be very nice. It is coming from China so it has a lot of customs issues to pass through so it takes a little longer in US customs. It's worth it!

I was able to get everything I needed done and Sha was very respectful and took her time to help me.

Scam...big scam

Don't buy from this company, it's from China. They don't ship or refund your money! Please share and let everyone know. It's been a month. I file fraud charges on my credit card. They think they are safe just because they're in China!!