Shalom Israel ToursReviews of shalomisraeltours.com

Shalom Israel Tours is an exceptional tour operator. My wife and I signed up for their Jewish Heritage Tour. The tour was exceptional in every way. Everything on the scheduled itinerary was covered in a pleasant and organized way. Our guide, Mali was extremely knowledgeable in all respects. Her historical information provided us with a better understanding of the sites and the events in their past. Our tour days were physically and emotionally rewarding. Shalom's attentiveness to detail was appreciated. Emails were sent, at regular intervals, with important reminders regarding our schedule. It was very helpful. Israel is a great country with a great history. Shalom Israel Tours made every effort for each participant to appreciate and enjoy this greatness.

excellent service by Shalom Israel Tours made for our best community trip ever! We have used him three times now and definitely plan on doing our next trip with him.Prices are absolutely unbeatable and service is courteous, professional and a pleasure to work with!

We used Shalom Israel to book a private tour for four of us. Shalom helped us plan a fabulous itinerary, which we adjusted before and during our trip. From the moment we stepped off the plane, Shalom’s staff gave us VIP treatment. Someone met us at the gate and ushered us to the terminal and through customs, and saw us to the driver who took us to our hotel. The next day, we met our tour guide Shimon, who gave us a fascinating and informative 8-day tour of Israel from the coast to the Golan Heights to Jerusalem, the Dead Sea, and Masada. Shimon adjusted the schedule daily to our needs and interests, and made sure that we learned a lot and had fun, fun, fun. Thanks to Shalom and Shimon, we experienced the trip of a lifetime! I will call them again for my next trip.

This tour company really knows how to do tours. From Hello to Goodbye they are with you all the way. Five star hotels great breakfast and so much much more. Tour guide was Yossi the best!! Don't wait!!

When you book your tour with Shalom Israel Tours, Shalom makes every effort during your process an easy one. He and his staff provide a wealth of information from what to pack - to where the best place to get your currency changed among other tidbits that suit your needs. He provides a welcome packet before arrival and upon arrival with addtional information including your itinerary and other goodies to make you feel welcome and so you and your family will know where you are at all times. Shalom Israel Tours provides airport to hotel transport on the day of arrival and day of departure so that you are not left wondering how to navigate the roads in another country. The tour provides safe airconditioned transportation for the scheduled daily sites. While some itineraries offer "Free Day" suggestions, they are exactly that, suggestions and any additional sites or travel outside your scheduled tour is your responsibility. There really isn't any other tour company that I would trust to tour Israel. You are taken care of, you are informed, you are treated with respect and most of all you are treated like family when you book with Shalom Israel Tours.

My family had a phenomenal experience with Shalom Israel Tours over the Passover holiday. We booked directly with Shalom Stark who listened to my very specific requests and who organized a trip that hit on all of my points. From the VIP guides at airport pick up, to drop off 10 days later, we were completely taken care of -- hotels booked, tours organized (with outstanding, passionate guides), free time allotted, gluten-free child fed, etc. We came as a multi-generational group from ages 2 months to 85 years old, and we were all accommodated for (wheelchair/stroller accessibility, age-appropriate tours, etc.). Would I recommend Shalom Tours to my friends? Absolutely!

Shalom doesn´t just bend over backwards to make sure clients are happy - he does BACKFLIPS! Can´t recommnend enough. Seriously, we probably had the best tour guide we´ve ever had in our lives when we went to Masada. In general, Shalom was always available to answer questions and resolve doubts. Everything was just EASY for us. And that´s what we wanted. My only question now is: Shalom - when do you sleep?!??

As above post April 2017, I too was on the Israel tour with Jodi and as described, Our private tour was excellent, our guide was great. However, we take offense that Mr Stark would accuse us of blackmail and threaten to sue us. We missed two flights and do not arrive on the original planned flight. Mr Stark was notified withn 30 minutes of original arrival time that we were not on this flight. As contratcually bound, as part of our tour package, we were not picked up from the airport as promised. After arriving home, we asked for reimbursement for airport transfer. Mr Stark was unaccommadating and not willing to give us what was paid, nor was he willing to reimburse taxi fare. I did tell him that I would rate him negatively on Trip advisor. Speaking the truth of our experience, is in no way blackmail. We did not demand, we asked numerous times for what was just and fair. It is my right, as a consumer, to rate according to how we were treated. Oddly, he is willing to pay attorney fees to sue, yet not willing to reimburse $150 as originally agreed as part of our tour, nor a $50 paid taxi fare. Edit