Ruth R.
Yes and a slight no My daughter and I went on Shalom Tours
My daughter and I went on Shalom Tours. The itinerary was excellent, and Shalom was very helpful in our communications before the tour. The guide had a great personality, but unfortunately, was inconsistent with issues of lateness in returning to the bus. One time, someone was late and he expressed his concern that the man was lost and went out searching for him. Another time, people got lost and were 15 minutes late getting back to bus and he yelled at them when they returned. Perhaps he is moody. Anyway, if he would have given out his cell number, as tour guides generally do, people who are lost can call him - but he never gave his number. We returned to the airport to fly home with the bus pickup Shalom arranged. Unfortunately, it was not enough time as there were long lines and we were not told that the VAT line before security does not deal with jewelry. After waiting there, we had to go through security (long line) then go to the VAT line inside for the jewelry purchases. Just made our flight. We should have been informed of this and offered an earlier pickup. I did write to him about that from home but never got a response. It was still a wonderful experience on the whole but I think the moodiness of the tour guide and the stressful airport return made a difference.