Shalom Israel ToursReviews of shalomisraeltours.com

I have just had a series of emails from this company. I expressed my opposition as an american to traveling in Israel. The representative has now called me mentally ill and gone on to use filthy epithets in response to my comments. I want to underline that I never contacted this company but they have gone on to write these vile attacks on me. I would think twice about dealing with such people.

As far as we're concerned, Shalom Tours is the Cadillac of the Israeli-based tours. From the moment we met our guide, Shimon, our tour was the most informative and in-depth experience that one could ever hope for. The visits to, and explanations about historic sites, as well as Shimon's incredible knowledge of ancient and Jewish traditions brought everything into light and context. One of the highlights was a spiritually inspiring visit to Hebron, where we prayed at the tombs of our patriarchs and matriarchs. The accommodations were also first class. Immediately upon arrival at Ben Gurion, we were given VIP treatment. We never waited in line (and they were plenty of lines), and we were given equal VIP treatment for our departure. Top notch from touchdown to takeoff. In sum,we saw the miracle of modern Israel with the perfect mix of spirituality, education, recreation, touring, and comfort, all thanks to Shimon. And so we say, thank you. We endorse and recommend you and Shalom Israel Tours with alacrity.

Our family had a fantastic tour of Israel. Our guide Doron was very knowledgeable and the bus driver Atif got us all around the country safely and comfortably. I would recommend this tour to all - really get a great sense of the country and its people.

Our guide, Aharon, was wonderful. He made the history of Israel come alive and managed to take care of the needs of the tour members. He was an excellent guide to the rich history and current situation in Israel. We did the 12 day tour and every day was great. From touring to relaxing on Shabos, the trip was magical. Shalom tours had been recommended by a friend who has taken several trips/tours to Israel and she was right about it being the best. The tour does combine other tour companies (we didn't find this a problem at all), but Shalom was the only one that had made reservations for the light show (which we thought we would pass because we were tired but others on the tour convinced us to go and we were so happy we did!) Members not booked with Shalom did not have reservations and the show was sold out that night so they did not get to go. Shalom also did other little special things (won't ruin the surprise) that made it a fabulous experience.

Thank you Shalom and of course Doron. It was truly a trip of a lifetime. We took the 12 day Jewish Heriitage Tour and can only say it was phenomenal. Everything went like clockwork and we did not want it to end. Shalom plannned out a wonderful trip and give us just enough of a taste at each stop so as to be sure not to leave out anything of major interest. There is so much to see in the holy land and fir the first time there we clearly had a beautiful time.

My daughter and I just returned from a trip to Israel, June 5-22. We were part of the Jewish Heritage Tour from 06/08/17-06/22/17. We coordinated our trip through Shalom Israel Tours after reading reviews on TripAdvisor. I can say we were not disappointed. Shalom was always swift to respond to our many emails over the months leading up to our trip except for during Shabbat (which is expected for the observant). Once Shabbat was over, he responded quickly as always. Shalom helped us coordinate our stay before and after the tour, as well as additional excursions. In addition, we requested an earlier pick up to the airport the day of our departure and he accommodated our request. We appreciated it since we were informed that the VAT line could be long. We did wait at the VAT line approximately 35 minutes and we overheard others saying that they had been in line for an hour. Some people had to leave the line to catch their flights and were not able to receive their refunds. Shalom and Aaron both informed us that we had to have not only our paperwork but the items to show for the refund. Some individuals in the line did not receive their refunds since their items were checked in their luggage. We were truly grateful for Shalom and Aaron informing us of the process. Every part of our trip was perfectly executed. We had pick up to and from the airport. Our trip going to Israel was delayed significantly and we emailed Shalom. I was somewhat concerned since we would be arriving much later than anticipated but Yossi was there to great us and assure us we were in good hands. We were. Aaron was our astounding guide. He made the trip interesting from a historical perspective, as well his viewpoint as an Israeli Jew. Aaron also provided us his cell number the day before we were heading into Jordan for our tour to Petra. Aaron said he didn’t anticipate any issues but if there was an emergency to please call him. I have never in my travels had a tour guide provide their cell number. It was comforting to know he cared about all of us. The daily schedule of the tour was full of sites to see but we wanted to view as much as possible during our stay so we didn’t mind. We did pick up people from our hotels but it did not take long as the hotels are close in proximity to each other. We enjoyed meeting people from everywhere; Canada, Australia and of course many states in the U.S. We made friends with individuals that will stay in touch and will also visit us in Austin, TX. Would I recommend and use Shalom Israel Tours again? ABSOLUTELY! Why? Everything went perfectly; from the pick up and drop off to the hotel, receiving our backpack, hats and insulated water bottle holders which we used daily, our tours, our additional excursions, Aaron our tour guide, etc. If you listen to Shalom’s advice you can’t go wrong. We will use Shalom Israel Tours when we return and will recommend to our family and friends. Shalom delivered and made our trip memorable! I finally understand why people return to Israel time and time again.

I did a 15 day tour with Shalom Israel in May. The experience was at least 50% better than I expected. Everything from pick up at the airport to dropping back at the airport was very well organised. Our guide, Aaron, was extremely knowledgeable and obviously very passionate about his country. All bar one of the hotels were excellent. As a very nice touch a box of biscuits were waiting for me at the hotel on Erev Shabbat. I would highly recommend this company and I hope I am able to return to Israel and use their services again.

My family and I visited Israel on the 12 day Jewish Heritage Tour. We had an amazing time at each location we visited. Our tour guide, Mali, made the trip even more special because of her love and knowledge of Israel. The planning was so easy because of Shalom's quick responses and his overall customer service. We will definitely return to visit more of Israel with another Shalom Israel tour. We highly recommend Shalom Israel Tours and Mali, our tour guide.