Shake ShackReviews of shakeshack.com

I've been going to Shake Shack for years, but not anymore. I have had to separate more and more 'gristle' from the beef content as the years go on, and on last Saturday, that was it. Never again. I told the manager too.

they are lying when they say that the prices do not go up if you do not tip. This is what’s wrong with corporate greed and society. I am not going to tip a machine and I saw it happen in real time if you leave a tip even if it’s $.10 the prices do not adjust you all need to do better and this is very illegal and this is why we will never eat there again

Great food at covent garden shake shack. and very quick service. and good customer service :)).

Really amazing service and delicious food. Thanks to Harish who was so helpful getting my receipt. Well done

Price is high for the amount of food you get.

Nice food with dirty tables Very messy tables. It should be spotless for the price we are paying. Food is very nice but destroyed by unclean tables.

if you want to see what real hospitality is, go to Oviedo and meet Lori. she is just lovely and so spot on with her guests needs. Thank you, Lori, for making our first visit so special. And our children can't wait to see you again. You are what everyone needs in this kind of business to feel welcome and it shows. You do love your job.

Don’t run a restaurant this way. I came in , first time . I’m the only customer. I start making my order . The server walks away without saying a word . Then comes back with another worker who is taking an order over the phone wearing a headset. I don’t have all day to get my order taken. Not sure what to think. So after standing there a while , I decided to try somewhere else. Not impressed with the service.