S-FORCEReviews of sforcewatches.com

I have been an s-force customer for a while now. Every since they were swole o'clock. I ordered a Kahn watch, which I still own. The quality and craftsmanship of their products still remain true. Recently I purchased a Samson chain that represents the strength and perseverance of the icon from the Bible. Sadly, it broke just days after receiving the chain. The customer service quickly stepped to action and dispatched another chain to me free of charge and also allowed me to keep the one I had. To this day, I still wear both the Kahn and Samson proudly. Please don't hesitate to ask me anything about s force or the Bible. I will do my best to answer any questions you mat have. If I don't know the answer, I know a guy who will. Thank you s force and Jesus for keeping me strong! Amen!

Best watch I have ever had.

I purchased a Cronos 3.0 (SWOLE O'Clock, which is now S-Force) watch for my dad on 17th February 2017. My dad noticed that the analogue hands had stopped turning, which I know means the analogue battery requires replacing. We took the back off it (as I know it requires 2 batteries), but before we had even looked at anything, we noticed the second hand had come off on the front of the watch, which should not happen at all just from taking the back off the watch! I took it to a watch repair store on 17th March 2020 to replace the batteries and repair the hand/s, and they advised that the winding mechanism was broken, and as it is a specialist mechanism, it needed to be returned to the manufacturer for repair. I contacted the company (SWOLE/S-Force) that I did purchase it from as the manufacturer, and even though I, had bought 6 watches from them (one just before this happened so I, then cancelled the order), they were not interested in repairing it or offering any solution as it was out of warranty. My dad had actually only worn the watch once as he kept it for "best". They did say: “When the watch is not under the warranty, the best we can do is to provide our customers with the replacement parts. As in your case, the problem is with the winding mechanism, even if we source you with the replacement parts, it would be difficult for your local watch repairer to fix it. In those cases, we would usually offer a 50% discount for purchasing a new watch because, unfortunately, we don’t offer a repair service, as this is both timely and costly for us and our customers. Have spoken with our fulfillment team and they informed me that we can only try to provide a new movement if you can assemble it in the local watch repairer? It's Cronos 3.0, we upgraded to V3.5, V4.0, V5.0, then S-FORCE 1st Edition. We don't have any other spare parts of the watch. The crown and other parts are not fitting V3.0. The new movement cost $60 + shipping cost $20. Unfortunately, when the watch is out of its warranty period, the best we can do is to source the replacement parts or to offer a 50% discount that could be used to purchase a newer, improved S-Force piece.” To which at the time (2020) I, had said: “The cost of $80 USD (£70 GBP) plus the cost for a watch repairer to complete the work, would mean the total cost would almost be as much as the watch, so would not be worthwhile.” I, did not get the parts from Swole/S-Force. As I, did say, they only said at that time (in 2020) that they can "try" to get them (the movement), as they had upgraded to different versions of the watch by then. The cost for the possible parts, plus a watch repairer from elsewhere, was more than the cost of the watch. I, did contact another watch repairer company on 26th April 2024 just to see if it could be fixed now, however the company did advise that this was not something that they could repair/fix. So my dad has a watch in a metal box that does not work, so essentially an expensive paperweight is about all it is good for. I, recently (2024) took my Cleopatra 43mm watch (that I, had only worn for a few days in 2018), as kept for "best") to have the batteries changed as the analogue hands were not moving. One watch repairer place would not touch it as said he "could not take the back off as it was too close to the strap" (which was incorrect), and another one did take it off, changed the batteries, however the analogue hands were/are still not working. So another SWOLE/S-Force watch that is useless. I, also have an Aphrodite (SWOLE) watch which was the first one of these watches that I, did buy at the same time I, did buy the Cronos 3.0 for my dad, that I, have only worn once. So expect the batteries to require replacing which from past experience of these watches leads to it being useless, if not already so.

Unfortunately there was a mix up with my item, and within a few hours of notifying them of the mix up, the problem was solved. Can't thank the team at s-force enough, thank you so much. I will be ordering again in the near future, Amazing customer service, and fantastic quality.

I’ve always been a fan of S-Force watches, but now with the new owners I feel like I’m finally getting the quality of service to match the products. Very happy with my recent transactions and quick shipping.

Absolutely amazing customer service and unbelievable quality products. I wear my Sampson chain set and my watch every day. Since the new ownership I’ve noticed this company are flying and I can’t wait to see what is next 💪🏻

Horrible customer service when repairs are required! You have been warned ⚠️

S- Force quality is second to none! I just ordered. Samson chain 24inch and it looks good with everything I wear! Been getting crazy compliments on it - obsessed with it.