Salina
Horrible I placed two orders one was sent back from wrong address nobody responded to me yet I made another order I pay $22 to rush it this was last week I still do not have a tracking number Or anyt
Terrible ordered two things one thing went to the wrong address it was sent back no one called or anything no email nothing right after made another Pay $22 and some change extra for faster delivery it's been four days now still I have no tracking number has not been sent out yet don't even know if they receive the order but I do know that they receive the money what I was trying to do right now was find a customer service number for them this is horrible if you want to contact me let me give you my order number Here's one invoice number 1075948. And his the other number ST100007947
Response from SexToysShop.comApr 5, 2017
UPDATE from 4/4/2017 Hello Salina, We still haven't got any reply from you to any of our e-mails and you never pick up your phone. Unfortunately, we don't know the reason why. Anyway, we hope you'll see our reply here. Your second order was delivered in time. For privacy reasons, we won't display the tracking number here. As for the first order, it is still returning back to us. We hope you enjoyed the items you ordered from us. Best regards, Julia Howell _______________________________________________________________________________________________________ Hello Salina. Thank you for your review. We are truly sorry that you have never received any of our e-mails or order confirmations. We always reply to our customers. It could be not immediately after we receive their e-mails because we have lots of customers and e-mails to process each day. We are almost sure that our e-mails got to your SPAm folder, since such things also happen. The e-mails we sent you have never returned back to us which means that they've reached you. As for the tracking number, this is a discreet and confidential information, so we don't have right to publish it here. We have sent you several e-mails to the e-mail address you have indicated in your order and also called you but were unable to reach you since you never picked up the phone. We are waiting for your first order to return back to us because you have forgotten to indicate your apartment number in your order details. As soon as it does, we'll let you know and reship it to the correct address. As for the second order, it was shipped and you should receive it today, March 29. Exactly after 3 business days you paid us for. Thank you for your patience and understanding. Hope this helps. Best regards, Julia Howell