Consumer
My partner ordered off this website
My partner ordered off this website. Delivery was fine. He ordered a bracelet, earrings and a ring. The bracelet is lovely. However the earrings and ring are completely different to walk he actually ordered! Not like the picture at all. No one has gotten back to us from customer service.
Response from SevenesyDec 23, 2024
Dear, Thank you for your feedback. Our team responded to your email. We kindly ask for patience next time, as it takes time to investigate your order. 😔 If you believe the item looks different, you have the right to return it to us for a full refund. If we made a mistake, we would be happy to send you a replacement. We look forward to hearing a reply from you via email at 💌 [email protected]. With love, Sevenesy.